Customer Order Management Specialist

Customer Order Management Specialist

At Kelly, we make finding the right job easier. We're hiring a Customer Order Management Specialist to join a leading manufacturer of filtration solutions in Nashville, TN. If you have supply chain experience and strong Excel skills, this could be your next great opportunity.

Pay & Schedule :

Pay : Up to $25 / hour

Schedule : MondayFriday, 7 : 00 AM 5 : 00 PM CST (occasional overtime may be required)

Work Environment : Hybrid work onsite 2 - 3 days, remote the rest of the week

Why You'll Love Working Here :

Join a collaborative, safety-focused team that values proactive customer service and continuous improvement. Gain hands-on experience in supply chain and order management within a globally recognized manufacturer. Enjoy a consistent weekday schedule and the flexibility of a hybrid work arrangement.

What You'll Do :

Serve as the single point of contact for assigned customer accounts, managing the entire order life cycle from order entry to delivery. Coordinate with customers and cross-functional teams to ensure accurate documentation, pricing, part setup, and shipping schedules. Resolve complex order issues, backorders, and returns through detailed research and effective communication. Maintain accurate records of all customer interactions and transactions in internal systems. Prepare and distribute standard and customized Excel-based reports for internal and external stakeholders. Support departmental goals focused on improving efficiency and customer satisfaction.

What You'll Need :

High School Diploma required

2+ years of experience in customer order management, account management, or supply chain.

Proficiency in Microsoft Excel is essentialcandidates must be able to perform data entry, manage reports, and analyze information with accuracy.

Strong organizational, time management, and communication skills.

Experience with ERP / Order Management or CRM systems a plus.

Ability to work effectively across cultures and departments in a fast-paced, detail-oriented environment.

What Happens Next :

Once you apply, a Kelly recruiter will review your experience and reach out if your background is a strong match. Even if this role isn't the perfect fit, you'll stay connected to new opportunities that match your skills. As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources.

Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

About Kelly :

Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your lifejust ask the 300,000 people we employ each year.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.