Fraud Analytics And Innovation Senior Analyst
This job is responsible for performing more complex analysis and modeling to minimize fraud loss exposure and negative impacts to the customer experience. Key responsibilities include utilizing a variety of systems, such as Excel, SAS, SQL, Tableau, and other relational data bases, to provide analytical support on strategies, ensure goals are met, and propose policy / procedural changes within segmentation structures to produce optimal results. Job expectations include evaluating data to assess potential fraud risk and creating mitigation strategies.
We are seeking a detail-oriented analyst that will support our Vendor Innovation Projects to join our Fraud Strategic Enablement (FSE) team at Bank of America. This role will support the team that leads the evaluation, onboarding, and ongoing management of new and existing third-party vendors specializing in fraud detection and prevention solutions. The ideal candidate will leverage strong project management skills to help coordinate and assess vendor capabilities, performance, pricing, market positioning, while collaborating with SMEs on due diligence, internal approvals, and enterprise wide communication. This position plays a critical role in the firms growth while ensuring compliance in a fast-paced environment.
Our team, Fraud Strategic Enablement, is tasked with driving the strategy, design, and execution of the next-generation of fraud controls to protect our clients. We are investing heavily in new capabilities and have built a strong team of seasoned fraud leaders and industry experts to lead the programs. We are looking for a process oriented team member who can coordinate and support project teams that lead the analysis to optimize the deployment and efficacy of new and emerging fraud technologies.
Responsibilities :
- Develop detailed checklist to facilitate the review and onboarding of fraud vendors including the following :
- Stakeholder requirements / matrix
- Project Plans
- Requirements documentation
- Vendor debriefs and assessment
- Document and navigate internal governance reviews for vendor approvals (including proof of concepts), collaborating with legal, compliance, procurement, and IT teams to secure necessary endorsements and documentation.
- Help conduct fraud-specific analytical assessments of vendors, analyzing their tools, efficacy in detecting fraudulent activities, and alignment with Bank of America standards.
- Partner with SMEs and leadership to continuously monitor and recommend new and emerging fraud technologies and assess their potential impact to Bank of America.
- Support the end-to-end vendor evaluation and onboarding process, including initial screening, RFP / RFI coordination, and contract negotiation support.
- Research and analyze top vendors in the fraud prevention space, identifying emerging trends, strengths, weaknesses, and opportunities through market intelligence.
- Develop and maintain dashboards for tracking vendor evaluations and on-boarding including performance metrics, onboarding timelines, and key risk indicators using tools like Tableau, Power BI, or Excel.
- Evaluate vendor pricing models, perform cost-benefit analysis, and benchmark against industry standards to ensure competitive and value-driven selections.
- Socialize vendor status updates, preparing status reports, presentations, and communications for key Client Protection and Bank of America stakeholders in fraud, risk, and executive leadership.
- Monitor ongoing vendor relationships, flagging issues related to performance, fraud incidents, or contractual obligations, and recommending remediation strategies.
Required Qualifications :
3 years experience in in vendor management, third-party risk, fraud analysis, or procurement, preferably in banking or financial servicesExcellent communication and presentation skillsProficiency in dashboard and project reporting toolsExperience managing competing prioritiesAbility to understand the information needs of business users and senior leaders and build to those specifications with minimal directionKnowledge of vendor due diligence frameworks, bank regulatory compliance, and / or vendor contract principles.Excellent communication and interpersonal skills for socializing information across teams; strong organizational abilities to manage multiple vendor processes simultaneouslyAbility to work independently while collaborating in a team-oriented environmentDesired Qualifications :
3 - 5 years experience in in vendor management, third-party risk, fraud analysis, or procurement, preferably in banking or financial servicesExperience in major banks or financial institutions with a focus on fraud preventionFamiliarity with agile / lean methodologies for process improvementsBackground in vendor market research and / or competitive intelligence in the FinTech / Bank Vendor spaceKnowledge of multiple bank products and / or channels (e.g. Credit, Debit, Digital, Call Center, etc.)Advanced Excel Skills for financial models and trend analysisSQL and / or SAS coding abilityB.A. / B.S in Business, Finance, Risk Management, Information Technology, Engineering or related fieldSkills :
Analytical ThinkingBusiness Analytics / Project ManagementFraud ManagementProblem SolvingArtificial Intelligence / Machine LearningInnovative ThinkingPresentation SkillsRisk ManagementOral and Written CommunicationsShift :
1st shift (United States of America)
Hours Per Week : 40
Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.