Feeder Dispatch Supervisor

Dispatch Supervisor

The Dispatch Supervisor supports and reviews UPS Small Package dispatch operations to ensure timely, safe, and cost-effective service. This role assists with daily dispatch planning, coordinates staffing and equipment needs, and ensures dispatch plans are executed efficiently. The supervisor monitors load and tractor assignments, oversees yard operations, and tracks the condition of trailers and equipment. This position also analyzes dispatch and service reports to maintain performance standards, implement improvements, and support overall operational goals.

Key Responsibilities

• Review driver hours to ensure DOT and regulatory compliance.
• Conduct hazardous materials audits and review safety reports.
• Verify driver uniforms and adherence to safe work methods.
• Identify training needs and support employee development plans.
• Conduct performance evaluations and resolve performance issues.
• Provide consistent feedback and coaching to drivers and staff.
• Perform daily yard checks in all weather conditions.
• Inspect and reconcile trailer, tractor, and dolly equipment daily.
• Enter KPI data accurately into Excel and SharePoint tracking systems.
• Assist in updating and dispatching drivers under supervision of the full-time dispatcher.

Qualifications

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race / color / religion / sex / national origin / veteran / disability / age / sexual orientation / gender identity or any other characteristic protected by law.

Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.