Lead Plumbing Tech
Smooth Waters Plumbing LLCLexington, SC, US30+ days ago
Job type
- Full-time
Job descriptionDispatch daily service calls and assign jobs to technicians based on skill, availability, and workload. Communicate with plumbers throughout the day to monitor progress, provide guidance, and ensure timely completion of work. Serve as backup plumber for service calls or installations as needed. Operate and oversee use of specialized plumbing equipment on larger or complex jobs. Assist with troubleshooting and problem-solving in the field. Ensure jobs are completed to company quality and safety standards. Provide leadership, mentoring, and technical support to field staff. Collaborate with office staff to coordinate scheduling, customer updates, and job documentation. Maintain equipment readiness and oversee proper use of tools and machinery. Support training of new technicians and apprentices. Maintain organized records of service calls, work performed, and materials used Adhere to safety protocols and industry regulations while performing plumbing work Utilize field management software (HouseCall Pro) : dispatching, customer communication, pricing estimates, on-site payments, financing Stay updated on industry trends, technology advancements, and best practices Read blueprints and drawings to determine layout of plumbing systems, water supply networks, and waste drainage systems Keep work van clean and organized with proper inventory High School Diploma or GED certificate Minimum 5 years of residential plumbing experience operating independently out of a service van. Previous dispatch or team lead experience preferred Experience operating larger plumbing equipment (jetters, skid steer, trencher, mini excavator, camera system, well pulling, etc.) Valid Driver's License with acceptable driving record (MVR) with reliable transportation Pre-employment drug testing and background check Strong technical knowledge of residential plumbing systems, including installation, repair, and maintenance. Ability to troubleshoot and diagnose plumbing issues accurately and efficiently Proficiency in using plumbing tools, equipment, and materials Excellent problem-solving skills and attention to detail Ability to work independently and as part of a team in a fast-paced environment Strong communication and interpersonal skills, with a focus on delivering exceptional customer service Physical ability to perform plumbing tasks, including lifting heavy objects, working in confined spaces, and standing for extended periods Willingness to participate in ongoing training and professional development opportunities
Job Description
Job Description
Hours : MONDAY-FRIDAY (8am-5pm)
NO NIGHTS AND WEEKENDS
NO HOLIDAY WORK
NO ON-CALL
Base Pay + Commission Pay
Benefits : Eligible after 90 days of employment
- Medical, Dental, Vision, Life, Other Supplemental, 401K Match (4%)
- Paid Time Off (13 days per year)
- Holiday Pay (6 days)
- Take Home Vehicle
- Quarterly Bonus Opportunities
About us
Smooth Waters Plumbing is a small family owned company with over 30 years of experience. We want YOU to join our family. We proudly service the midlands of South Carolina. We specialize in residential and light commercial plumbing, sewer, new installation and repair.
We are looking for an experienced Residential Service Plumber to join our team. The ideal candidate will have experience in residential and commercial plumbing, including installation, repairs, and maintenance. We are seeking a skilled and motivated Lead Technician Plumber to help coordinate our field operations and support our growing team. We are looking for someone who is reliable, detail-oriented, and has excellent communication skills.
Responsibilities
Required Skills and Qualifications
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