Talent.com
Design Lead, Director - Payments

Design Lead, Director - Payments

WEX, Inc.San Francisco, CA, United States
21 days ago
Job type
  • Full-time
Job description

Overview

As the Design Lead for WEX Payments , you will define the strategic design vision, end-to-end experience and design architecture for one of WEX's most innovative and rapidly evolving businesses. You'll lead a team that sits at the heart of digital transformation, driving intuitive, AI-enhanced payments experiences for finance leaders, AP teams, and platform partners.

This is a role for an innovative thinker, a design strategist, and a trusted executive partner. You will bring clarity to complexity, guide teams through fast-moving problem spaces, and serve as a champion for human-centered design in the digital payments ecosystem.

What You'll Do

Lead Strategic Design Vision

  • Define and evangelize a North Star experience for virtual card and B2B payments platforms-spanning partner, payer, and recipient journeys.
  • Establish scalable design principles and quality standards that align with business goals and customer needs.
  • Navigate ambiguous, complex domains-bringing clarity to problem spaces and helping define insights-driven products and services.
  • Lead collaborative visioning sessions and workshops with executives and stakeholders to align product, platform, and customer experience strategies.

Drive Design Excellence and Execution

  • Orchestrate cohesive experiences across end-to-end payment workflows, channels, and partner touchpoints.
  • Pioneer an AI-first design approach that identifies and leverages data to drive new, smart payment products and services.
  • Partner with engineering, product, and enterprise architecture teams to ensure seamless delivery from design vision to production.
  • Champion inclusive and compliant design, ensuring accessibility and usability across global audiences and regulatory environments.
  • Inspire and Elevate Talent

  • Lead, mentor, and scale a team of senior experience and service designers across the Payments business.
  • Cultivate a high-performing, collaborative culture that emphasizes curiosity, experimentation, and bold thinking.
  • Foster cross-functional alignment with Fuel and Benefits design teams to share patterns, standards, and innovation practices.
  • Be a catalyst for design leadership maturity—coaching design leaders and advocating for design's impact enterprise-wide.
  • Influence Through Insight & Storytelling

  • Translate complex payments workflows, technical architectures, and strategic concepts into clear, actionable design narratives.
  • Create compelling experience maps, prototypes, and visual frameworks that shape priorities and inform executive decision-making.
  • Promote a culture of experimentation by aligning rapid prototyping with business strategy, customer risk, and go-to-market outcomes.
  • What We\'re Looking For

    Core Expertise

  • Strategic Design Leadership : Proven ability to set and scale design strategy across platforms, lines of business, and global teams.
  • Experience Architecture : Deep skill in orchestrating user experiences across complex ecosystems, interfaces, and partners.
  • Executive Facilitation : Confidence and fluency in leading workshops that clarify ambiguity and shape vision.
  • AI & Data-Centric Design : Expertise in designing intelligent, responsive user experiences powered by automation and data.
  • Enterprise-Grade Storytelling : Adept at crafting data-informed narratives that drive influence at the C-suite and board level.
  • Cross-Functional Partnership : Trusted collaborator across product, engineering, operations, compliance, and go-to-market teams.
  • Preferred Qualifications

  • 10+ years in UX, service design, or product design leadership roles, with experience in enterprise-scale platforms
  • 5+ years leading, growing and representing high-performing design teams
  • Experience presenting design and creative experiences to senior executive audiences, including ability to manage conflicting feedback and driving to alignment.
  • Background in fintech, B2B payments, commercial banking, or financial operations software is highly desirable
  • Demonstrated success designing compliant, secure experiences in regulated environments (e.g., PCI, GDPR)
  • Why WEX

  • Join a purpose-driven team creating financial tools that power real business impact
  • Influence the design of next generation payment products
  • Be part of a design-led organization that informs product, technology, and business strategy
  • Lead high-visibility initiatives that help businesses simplify payments, reduce risk, and unlock growth
  • The base pay range represents the anticipated low and high end of the pay range for this position. Actual pay rates will vary and will be based on various factors, such as your qualifications, skills, competencies, and proficiency for the role. Base pay is one component of WEX\'s total compensation package. Most sales positions are eligible for commission under the terms of an applicable plan. Non-sales roles are typically eligible for a quarterly or annual bonus based on their role and applicable plan. WEX\'s comprehensive and market competitive benefits are designed to support your personal and professional well-being. Benefits include health, dental and vision insurances, retirement savings plan, paid time off, health savings account, flexible spending accounts, life insurance, disability insurance, tuition reimbursement, and more. For more information, check out the "About Us" section.Pay Range : $158,000.00 - $210,000.00

    #J-18808-Ljbffr

    Create a job alert for this search

    Design Director • San Francisco, CA, United States

    Related jobs
    Design Lead, Director - Payments

    Design Lead, Director - Payments

    MediabistroSan Francisco, CA, United States
    Full-time
    As the Design Lead for WEX Payments.WEX's most innovative and rapidly evolving businesses.You'll lead a team that sits at the heart of digital transformation, driving intuitive, AI-enhanced payment...Show moreLast updated: 30+ days ago
    • Promoted
    Fixed Assets Consultant-San Jose, CA

    Fixed Assets Consultant-San Jose, CA

    StaffingSan Jose, CA, US
    Full-time
    Position : Fixed Assets Consultant Planned Start Date : August 25, 2017 Planned End Date : October 16, 2017 Requested Days : 25 Days Remote : Yes Location : San Jose, CA Project Description : As part of t...Show moreLast updated: 2 days ago
    • Promoted
    Senior Underwriter

    Senior Underwriter

    AmTrust FinancialConcord, CA, United States
    Full-time
    The Property and Casualty Underwriter administers the underwriting of BOP, WC, package, commercial auto and umbrella accounts in compliance with company guidelines, individual line authority, and p...Show moreLast updated: 30+ days ago
    • Promoted
    Engineering Manager, Lending Products

    Engineering Manager, Lending Products

    ParafinSan Francisco, CA, US
    Full-time
    Parafin Engineering Manager Position.At Parafin, we're on a mission to grow small businesses.Small businesses are the backbone of our economy, but traditional banks often don't have their backs.We ...Show moreLast updated: 30+ days ago
    • Promoted
    Fixed Assets Consultant -Palo Alto, CA

    Fixed Assets Consultant -Palo Alto, CA

    StaffingPalo Alto, CA, US
    Full-time
    Fixed Assets Accounting Consultant.Planned start date : December 15, 2017 Days required : 2 months+ Remote : Partial Location : Palo Alto, CA No H1B Project Description : Senior Technical S4 Architect w...Show moreLast updated: 2 days ago
    • Promoted
    Senior Financial Business Analyst

    Senior Financial Business Analyst

    Albertsons CompaniesFremont, CA, United States
    Full-time
    Are you ready to take the next step in your career? Join us for an exciting opportunity at Albertsons Companies, where innovation and customer service go hand-in-hand!. At Albertsons Companies, we a...Show moreLast updated: 1 day ago
    • Promoted
    Corporate M&A Mid-Level Associate

    Corporate M&A Mid-Level Associate

    Direct CounselSan Jose, CA, US
    Full-time
    Direct Counsel is seeking a mid-level corporate attorney with substantial M&A experience for a premier technology mergers and acquisitions firm in the Bay Area. Ideal candidates will have 3-5 ye...Show moreLast updated: 30+ days ago
    • Promoted
    Sr. Manager, Portfolio Finance

    Sr. Manager, Portfolio Finance

    Bio-Rad LaboratoriesHercules, CA, United States
    Full-time
    At Bio-Rad, we have a robust product development portfolio in both the Life Science Group (LSG) and the Clinical Diagnostics Group (CDG) that are essential to delivering innovation in support of ou...Show moreLast updated: 1 day ago
    • Promoted
    • New!
    Product Manager, Payments

    Product Manager, Payments

    BlackstoneSan Francisco, CA, US
    Full-time
    Blackstone Talent Group, an award-winning technology consulting and talent agency is seeking a Product Manager, Payments to join our client's team. As a Product Manager on the Payments Product Team,...Show moreLast updated: 10 hours ago
    • Promoted
    Treasury Manager, Product and Payments Enablement

    Treasury Manager, Product and Payments Enablement

    BILLSan Jose, CA, US
    Full-time
    Treasury Manager, Product And Payments Enablement.At BILL, we believe in empowering the businesses that drive our economy. By replacing outdated financial processes with innovative tools, we help bu...Show moreLast updated: 9 days ago
    • Promoted
    Director of Product, Payments

    Director of Product, Payments

    Menlo VenturesSan Francisco, CA, United States
    Full-time
    At Qualia, we've built the leading B2B real estate technology that transforms the home buying and selling experience into a simple, secure, and enjoyable process. Our SMB and Enterprise products bri...Show moreLast updated: 5 days ago
    • Promoted
    Engineering Manager, Lending

    Engineering Manager, Lending

    ChimeSan Francisco, CA, US
    Full-time
    Chime is looking for an engineering leader to help manage and guide one of the technology teams.Our mission is to make access to your money fast, reliable, and easy, enabled by building software to...Show moreLast updated: 30+ days ago
    • Promoted
    Associate - Corporate - M&A

    Associate - Corporate - M&A

    Direct CounselPalo Alto, CA, US
    Full-time
    Direct Counsel, LLC is seeking M&A and Private Equity Associates for a leading global law firm to join their esteemed team in Palo Alto. We welcome candidates who are prepared to advise corporat...Show moreLast updated: 30+ days ago
    • Promoted
    Senior Finance Analyst

    Senior Finance Analyst

    Bio-Rad LaboratoriesHercules, CA, United States
    Full-time
    We are seeking a highly skilled and experienced Senior Financial Analyst to join our Group finance team.In this role, you will be supporting our Group Marketing teams with their budgeting, forecast...Show moreLast updated: 1 day ago
    • Promoted
    VP, Financial Consultant - Pleasanton, CA (Hiring Immediately)

    VP, Financial Consultant - Pleasanton, CA (Hiring Immediately)

    Charles SchwabPLEASANTON, CA, US
    Full-time
    At Schwab, youre empowered to make an impact on your career.Here, innovative thought meets creative problem solving, helping us challenge the status quo and transform the finance industry together....Show moreLast updated: 7 days ago
    • Promoted
    Product Lead, Finance Products

    Product Lead, Finance Products

    RipplingSan Francisco, CA, US
    Full-time
    Product Lead, Finance Products.Rippling gives businesses one place to run HR, IT, and Finance.It brings together all of the workforce systems that are normally scattered across a company, like payr...Show moreLast updated: 8 days ago
    • Promoted
    Senior Deposits & Liquidity Product Manager

    Senior Deposits & Liquidity Product Manager

    Support.comSan Francisco, CA, United States
    Full-time
    Description Product Manager IV.Responsible for ensuring assigned product(s) are relevant, properly sold, and managed to ensure a positive customer experience, particularly regarding sound infrastru...Show moreLast updated: 30+ days ago
    • Promoted
    Product Lead, Payments

    Product Lead, Payments

    RipplingSan Francisco, CA, US
    Full-time
    Rippling gives businesses one place to run HR, IT, and Finance.It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and co...Show moreLast updated: 8 days ago