Technical Support Representative

A company is looking for a Technical Support Representative. Key Responsibilities Document problems, complete problem tickets, and request information in support tools Provide outstanding customer support by analyzing, diagnosing, and resolving problems within service level agreements Effectively manage call workload and collaborate well in a team environment Required Qualifications 6 months of technical and / or call center experience High School Diploma or GED required or 2 years equivalent experience Ability to perform your work anywhere that has a reliable internet connection