Overview
Joining H&R Block as a Remote Tax Professional means you’ll serve clients with diverse tax needs and you’ll have the support of an expert team, dedicated to providing you with advanced tax training you’ll need to be successful.
Pay
Base pay range : $16.50 / hr - $80.00 / hr
Responsibilities
- Conduct tax interviews with clients and support do-it-yourself online tax clients through virtual tools (i.e., video conferencing, phone, chat, email)
- Generate business growth, increase client retention, and offer additional products and services
- Understand that teamwork is essential to our success — communicate and coordinate regularly with leaders and peers about how your remote work is impacting results
- Grow your tax expertise
What you'll bring to the team
Experience completing individual tax returnsExperience working in a fast-paced environmentAccess to high speed, reliable internetExperience and skilled in technology (specifically MS Teams and Outlook)Ability to communicate complex tax situations concisely via phone, email and chat to inspire confidence in clientsExperience utilizing effective customer service techniquesAnalytical and problem-solving skillsSuccessful completion of the H&R Block Tax Knowledge Assessment or equivalentHigh school diploma / equivalent or higherMust complete continuing education and meet IRS and applicable state requirementsAvailability to work a minimum of 20 hours a week during peak tax seasonSkill in researching information using various tax and publication tools to understand the client’s need (i.e., IRS Publications / Instructions)Qualifications
CPA or Enrolled Agent certificationExperience completing complex tax returns5+ years of experience in accounting, finance, bookkeeping or taxExperience conducting virtual tax interviews that create confidence in clientsTax planning and audit support experienceSales and / or marketing experienceBenefits and Culture
Medical coverage with mental health support and coaching401k Retirement Savings Plan and Employee Stock Purchase PlanTax prep benefit for associatesFlexible / remote opportunities and collaborative teamsAt H&R Block, we are an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.
Enrollment in or completion of the H&R Block Income Tax Course is not an offer or guarantee of employment. Pay range information is listed above and local minimum wage laws apply.
Additional Job Information
Sponsored Job : #29508
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