Consumer Collections

Consumer Collections

LHH Recruitment is partnering with a financial services company in Albuquerque, NM. This company is in search of a full time consumer collections representative to join their team. This role is fully onsite, Monday-Friday either 9am-6pm or 10am-7pm. To start, this role is contract for now, but absolutely has potential to become permanent for the right individual. The hourly pay is between $19 / hr-$21 / hr.

This fully onsite role is ideal for individuals who are detail-oriented, customer-focused, and ready to make an impact in a dynamic, compliance-driven environment.

What You'll Do :

• Engage with clients to resolve delinquent accounts in a professional and courteous manner
• Negotiate repayment solutions while adhering to regulatory and company guidelines
• Maintain accurate documentation of all interactions and account activity
• Ensure compliance with FDCPA and other applicable financial regulations
• Collaborate with internal departments to support account resolution strategies
• Meet and exceed performance metrics related to call quality, recovery rates, and client satisfaction

What We're Looking For :

If you are interested, please apply now!

Pay Details : $19.00 to $21.00 per hour

Search managed by : Cassandra Nienow

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer / Veterans / Disabled

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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and / or security clearance requirements, including, as applicable :

Massachusetts Candidates Only : It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.