Integration Center Associate HLM
The Integration Center Associate HLM is an entry level position working within a large team to complete customer orders. The Associate will assist technicians with unboxing, setup, kitting, labeling, and processing of various computer hardware and components. This position reports to the Integration Center Manager.
Role Description :
- Receive and process inbound inventory using the Warehouse Management System (WMS)
- Asset tagging and asset management
- Unpacking, packing, and kitting of hardware and components
- Process shipments using WMS
- Complete inventory transfers using WMS and SharePoint Forms
- Removal of trash, such as device packaging
- Box and Package assembly / creation for products
- Provide email updates of the status for customer orders as requested by management
- Collaborate with Integration Center Techs to complete tasks
Behaviors and Competencies :
Communication : Can communicate simple ideas and information clearly.Organization : Can maintain a clean and organized workspace and follow simple organizational systems when assigned.Teamwork : Can understand the importance of teamwork and is developing the ability to contribute effectively to team efforts.Problem-Solving : Can demonstrate a willingness to address and resolve problems when they arise.Multi-Tasking : Can demonstrate a willingness to take on multiple tasks and responsibilities when assigned.Prioritization : Can identify critical tasks, arrange them based on importance, and execute without explicit instructions.Detail-Oriented : Can demonstrate an ability to follow instructions and complete tasks as assigned.Training : Can identify learning gaps within a team, propose training solutions, and take action to implement them without explicit instructions.Adaptability : Can demonstrate a willingness to accept feedback and adjust to new tasks or changes in the workplace.Time-Management : Can demonstrate a willingness to share knowledge and skills with others when asked.Skill Level Requirements :
Familiarity in using Microsoft Dynamics AX for enterprise resource planning, including tasks such as order tracking, inventory management, and financial reporting. - BasicThe ability to effectively utilize applications like Word, Excel, PowerPoint, and Outlook to enhance productivity and perform various tasks efficiently. - BasicThe ability to understand customer needs, provide tailored solutions, and build strong, long-term customer relationships through a consultative approach preferred - BasicComprehensive knowledge in the design, operation, and maintenance of data centers to ensure high availability, security, and efficiency of IT infrastructure preferred - BasicFamiliarity with the operational mechanisms, hierarchical setup, and the overall framework of SHI, enabling effective navigation and utilization of internal processes preferred - BasicOther Requirements :
High School Diploma or equivalentBasic understanding of computers and technologyAbility to travel 10%The estimated annual pay range for this position is $35,360 - $45,000 which includes a base salary. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.
Equal Employment Opportunity M / F / Disability / Protected Veteran Status