Talent.com
Team Leader
Team LeaderH&R Block • Germantown, WI, US
Team Leader

Team Leader

H&R Block • Germantown, WI, US
9 hours ago
Job type
  • Full-time
Job description

Team Leader Opportunity

At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong.

We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next. This multi-year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry.

At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.

As you inspire people to make confident, informed decisions about their lives, careers, and money, youll build client relationships that will grow stronger every year.

Joining us as a Team Leader, youll provide leadership to a customer-centric team of associates and accelerate their seasonal tax business by managing a single H&R Block tax office.

Youll serve as the front-line manager to provide leadership and development of tax office associates, delivering an outstanding client experience, and achieving all office related growth objectives. Well help you advance your knowledge and skills youll need to excel with us as you serve as a knowledgeable resource on tax topics and products for associates.

It Would Be Even Better If You Also Had...

  • Multi-unit people management experience in the retail, restaurant, banking, or other related industry
  • 2+ years as a Tax Professional

What You'll Bring To The Team...

  • Partner with District General Manager to create and implement office-level growth plans, which includes developing local partnerships and managing office community involvement
  • Assist the District General Manager in recruiting and interviewing candidates for tax office associate positions
  • Serve as point of contact for onsite escalated client service concerns
  • Ensure clients are scheduled properly and conflicts are resolved
  • Lead daily activities to ensure that all tax office associates work is completed according to deadlines, with attention to quality standards, priorities and overall goals
  • Build an engaging team environment by training and coaching associates to execute on Service Standards recognizing outstanding associate contributions
  • Lead daily team meetings and communicate essential information to tax office associates
  • Create associate work schedules and ensure accurate timekeeping and overtime management
  • Prepare tax returns, as required
  • Conduct timely performance reviews and partner with Associate Relations Center to resolve associate issues and address performance concerns
  • Your Expertise

  • Prior experience working in a customer service, shift leader, or similar role
  • Experience supervising or managing people
  • Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course
  • (if preparing tax returns)
  • Annual completion of continuing education and ability to meet all other IRS and applicable state requirements
  • Computer proficient with the ability to use MS Office
  • Demonstrated ability to work independently with minimal supervision
  • Passionate, determined and resilient with a customer-centric mindset
  • Able to work a flexible work schedule and flexibility in work assignments based on business needs
  • High school diploma / equivalent or higher
  • Why Work For Us

    At H&R Block, we believe and invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their unique health, wellbeing and financial wellness needs.

    Employee Assistance Program with Health Advocate.

  • Wellbeing program , BetterYou, to help you build healthy habits.
  • Neurodiversity and caregiver support available to you and your family.
  • Various discounts on everyday items and services.
  • Benefits with additional eligibility requirements : Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan.
  • The Community You Will Join :

    At H&R Block we remain committed to building a Connected Culture one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team.

    You will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists! You will also be surrounded by colleagues who are committed to helping each other grow and support each other.

    H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

    If youre looking to make an impact, H&R Block is the place for you.

    Create a job alert for this search

    Team Leader • Germantown, WI, US

    Related jobs
    Associate Team Leader

    Associate Team Leader

    H&R Block • Hales Corners, WI, US
    Full-time +1
    At H&R Block, we believe in the power of people helping people.Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere.We also believe ...Show more
    Last updated: 9 hours ago • Promoted • New!
    Team Leader

    Team Leader

    College Hunks Hauling Junk & Moving • Milwaukee, WI, US
    Full-time
    If you enjoy pushing yourself both physically and mentally, we want you to join our College Hunks Hauling Junk and Moving team. We are looking for leaders that want to be part of a team culture wher...Show more
    Last updated: 30+ days ago • Promoted
    1st Shift - Manager on Duty

    1st Shift - Manager on Duty

    Staffing Support Specialists • Hubertus, WI, United States
    Full-time
    Reporting directly to the Store Director and Assistant Store Manager, is responsible for coordinating.Promotes and maintains positive customer, community and employee relations and promotes team co...Show more
    Last updated: 23 days ago • Promoted
    Full-Time LensCrafters - Manager / Team Lead / Supervisor / Key-Holder

    Full-Time LensCrafters - Manager / Team Lead / Supervisor / Key-Holder

    EssilorLuxottica • Brookfield, WI, United States
    Full-time
    Total Rewards : Benefits / Incentive Information.LensCrafters is a place for visionaries.We've got a vision for pairing state-of-the-art technology with a truly personal approach to eye care.Everythin...Show more
    Last updated: 3 hours ago • Promoted • New!
    Multi-Unit Team Leader

    Multi-Unit Team Leader

    H&R Block • Menomonee Falls, WI, US
    Full-time +1
    At H&R Block, we believe in the power of people helping people.Our defining purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere.We also believe ...Show more
    Last updated: 9 hours ago • Promoted • New!
    1st Shift - General Labor

    1st Shift - General Labor

    Staffing Support Specialists • Hartford, WI, United States
    Full-time
    General laborer duties may include cleaning job areas, loading and assembly of.Execute daily work instructions received from shop manager / supervisor in a timely manner. Dissemble steel pieces from s...Show more
    Last updated: 30+ days ago • Promoted
    Hospitality Team Member

    Hospitality Team Member

    Texas Roadhouse • Sheboygan, WI, US
    Part-time
    At Texas Roadhouse, we are a people-first company that just happens to serve steaks.Legendary Food and Legendary Service is who we are. We’re about loving what you’re doing today and preparing you f...Show more
    Last updated: 30+ days ago • Promoted
    Client Director Team Lead, GTS

    Client Director Team Lead, GTS

    Gartner • Milwaukee, WI, United States
    Full-time
    The Client Director, Team Lead role is responsible for setting, directing, and executing the strategy for global clients or major regional accounts that are of substantial strategic and revenue gen...Show more
    Last updated: 3 days ago • Promoted
    Chief People Officer – CPG Manufacturing

    Chief People Officer – CPG Manufacturing

    Jobot • Jackson, WI, US
    Full-time
    Transform HR Across Multiple Sites - Excellent Salary + Bonus, Equity, Relo Package, Full Benefits, 401(k).This Jobot Job is hosted by : Sierra Johnson. Are you a fit? Easy Apply now by clicking the ...Show more
    Last updated: 30+ days ago • Promoted
    Team Lead CT / Traveling Crew

    Team Lead CT / Traveling Crew

    Alliant Energy • Fond Du Lac, WI, US
    Full-time
    Team Lead Shift Operations (Combustion Turbine Sites & Traveling Crew).At Alliant Energy, our purpose is to serve customers and build stronger communities. We are passionate about powering beyond t...Show more
    Last updated: 30+ days ago • Promoted
    Shift Leader

    Shift Leader

    Taco Bell • Hartford, WI, US
    Full-time
    As a Shift Leader at Team Lyders, you will support daily restaurant operations, assist in training and developing team members, and ensure exceptional service for our guests.You’ll play a key role ...Show more
    Last updated: 30+ days ago
    Shift Leader

    Shift Leader

    Panda Restaurant Group • Waukesha, WI, US
    Full-time
    Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Panda’s mission alive in our restaurants by supporting management in creating food with passion,...Show more
    Last updated: 30+ days ago
    1st Shift - VP of Operations

    1st Shift - VP of Operations

    Staffing Support Specialists • Jackson, WI, United States
    Full-time
    They lead directors and others in the areas of design, estimating, preconstruction, project management, production / shop, and field operations. Reporting to the president, this key role ensures the c...Show more
    Last updated: 30+ days ago • Promoted
    Deli Team Leader

    Deli Team Leader

    Sentry Foods 92 Lisbon Inc • Milwaukee, WI, US
    Full-time
    Join our dynamic team at an independent grocery store as a Deli Team Leader, where you will play a vital role in delivering exceptional customer service and maintaining high standards in our deli d...Show more
    Last updated: 30+ days ago • Promoted
    Team Leader

    Team Leader

    Jamba Juice • BROOKFIELD, WI, US
    Full-time
    Life is expensive so we're offering a $1,000 sign-on bonus! Requirements : .Must work a minimum of 20 hours per week.No disciplinary actions that result in an official write-up.We care about you! Ser...Show more
    Last updated: 30+ days ago
    Team Lead

    Team Lead

    Tempur Sealy • Brookfield, WI, United States
    Full-time
    Tempur Sealy is committed to improving the sleep of more people, every night, all around the world.As a leading designer, manufacturer, distributor, and retailer of bedding products worldwide, we k...Show more
    Last updated: 30+ days ago • Promoted
    Bakery - Team Lead

    Bakery - Team Lead

    Fox Bros. Piggly Wiggly • Hartford, Wisconsin, United States, 53027
    Full-time
    Piggly Wiggly is a 100% employee owned grocery chain with 10 locations in Southeastern Wisconsin.We have been awarded “Top Workplace” by the Milwaukee Journal Sentinel for several years in a row.He...Show more
    Last updated: 2 days ago
    Cafe Shift Leader

    Cafe Shift Leader

    COLECTIVO COFFEE ROASTERS • Grafton, WI, US
    Full-time
    COLECTIVO COFFEE JOB DESCRIPTION.The Café Shift Leader will provide leadership to deliver a remarkable experience for our customers and co-workers as it relates to Colectivo Coffees Mission and Val...Show more
    Last updated: less than 1 hour ago • Promoted • New!