Junior Account Manager

Our company is looking for a Junior Account Manager who can assist clients with product issues and help to maintain a high customer retention level.

Junior Account Manager Responsibilities :

• Collaborate with the sales team to develop efficient methods for handling issues with larger revenue customers
• Work on special short-term projects to offer customized support for new products or products at end-of-life
• Monitor customer satisfaction levels and develop methods for increasing them
• Assist in creating ways for delivering excellent customer service to irate or problematic customers