Job Description
Job Description
Job Summary :
This position is responsible for providing administrative support for the Chief Operations Officer and all clinical departments. The position ensures the efficiency and effectiveness of clinical operations.
Essential Functions :
- Performs various administrative functions supporting the Chief Operations Officer to ensure successful and effective daily operations of the clinical branch of the organization.
- Manages and maintains the calendars and schedules to ensure business obligations are satisfied.
- Plans and coordinates meetings to maximize availability and efficiency of Lifebanc.
- Prepares / Edits correspondence and various documents from written material or creates correspondence from information provided.
- Coordinates and attends monthly staff meetings and prepares agendas, handouts, and meeting minutes.
- Supports facilitation of Lifebanc’s strategic goals.
- Develops and implements efficient documentation and administrative systems.
- Provides comprehensive meeting support through detailed note taking and follow-up.
- Coordinates internal meetings which include monthly department meetings, one-on-one and strategy sessions.
- Understands and analyzes foundational KPI’s for areas of improvement.
- Performs data gathering and analysis to assist with clinical trend and results monitoring.
- Coordinates action item tracking, follow-up, and reporting related to continuous improvement activities or project management activities.
- Assists with collection and reporting of departmental schedules, time keeping, and productivity data.
- Manages expenses, schedules, and travel arrangements.
- Manages events and interfacing with external partners.
- Conducts research, assembles and analyzes data to prepare reports and documents.
- Collaborates with internal staff at all levels of the organization and external clients as needed.
- Prepares correspondence and various documents from written material or creates correspondence from information provided by the Chief Operations Officer.
- Supports Operational departments as needed.
- Assists with special projects that advance the organization’s strategic goals.
- Maintains a database of administrative files for the Chief Operations Officer.
- Performs all other duties as assigned.
Education and Experience :
Associate or bachelor's degree in business or management field or related area and 5-6 years of executive / administrative assistant experience.Knowledge, Skills, and Abilities :
Knowledge of and skill in using correct grammar, spelling, and punctuation in written materials.Demonstrated strong knowledge of and ability in using a PC and related Microsoft Office software (such as Word, Excel, Outlook, and Access).Ability to communicate with people of all levels, i.e., physicians, nurses, families, clergy, and staff regarding sensitive issues.Ability to exercise initiative and sound judgment.Ability to maintain confidentiality and exercise discretion.Ability to function as a team member.Skill in problem solving.Physical Requirements :
Ability to lift 25 lbs. and sit or stand for extended periods of time.