Patient Quality Assurance Representative

A company is looking for a Patient Representative for the Quality Assurance Team, remote position.

Key Responsibilities

Monitor and evaluate order processes to identify areas for improvement

Collaborate with team members to enhance customer experience and operational efficiency

Analyze feedback and performance metrics to support continuous improvement of service processes

Required Qualifications and Education

2+ years of experience in a customer service role in Healthcare, Medical, or Insurance

1+ years of experience in a Medical Billing role with patient insurance verification

1+ years of medical billing coding experience

High school diploma or GED diploma

Medical Billing education is a plus