Warranty Administrator

Eastridge Workforce Solutions is a leading provider of workforce management solutions, committed to connecting skilled professionals with meaningful career opportunities.

Job Title : Warranty Administrator (Temporary)

Location : City of Industry, CA

Schedule : Monday Friday, 7 : 00 AM 4 : 00 PM

Pay Rate : $23.00 per hour

Start Date : ASAP

Employment Type : Temporary (Duration TBD)

Work Setting : Onsite

Position Overview

We are seeking a detail-oriented and organized Warranty Administrator to support a busy service department. The ideal candidate will have experience handling warranty claims, coordinating with internal departments, and ensuring timely processing of warranty-related documentation.

Key Responsibilities

• Review work order packets and prepare documentation for warranty claim submission
• Submit claims for various manufacturers and accurately job code each repair
• Process warranty claims for rental equipment
• Coordinate with branch locations to resolve discrepancies related to labor or travel prior to invoicing
• Review denied or forwarded claims for follow-up and resolution
• Create shipment tags for warranty part returns and distribute to branches
• Maintain updated tracking information in the SLMS system
• Submit warranty freight reimbursement claims in a timely manner
• Respond to emails and phone calls; provide support to branch personnel as needed
• Code invoices from HYG and other vendors; prepare for submission to corporate
• Process payments line-by-line and assist with invoice clearing
• Manage the aging report and follow up on outstanding payments
• Track pending FPIs (Field Product Inspections) with branches
• Register non-Hyster / Yale warranties as required

Qualifications

Additional Information

This is a temporary position with an immediate start. Duration is currently unspecified and may vary depending on business needs. All work is performed onsite at our City of Industry location.

Benefits : Use this link bit.ly / 4cGUQSh to learn more about benefits available to Eastridges temporary employees. From time to time Eastridges clients may offer additional benefits to Eastridge employees while on assignment. Information about those benefits will be communicated when applicable.

Eastridge Workforce Solutions is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We celebrate diversity and are committed to creating an inclusive environment for all employees. Please note that Eastridge is unable to provide visa sponsorship to applicants.

Certain clients require Eastridge to perform background checks and Eastridge will consider qualified applicants with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.

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