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Hospitality Shift Lead

Hospitality Shift Lead

Chick-fil-AGreenacres, Florida, United States
1 day ago
Job type
  • Full-time
  • Quick Apply
Job description

Hospitality Shift Lead

The ideal candidate is a highly analytical leader who will join our restaurant management team at a high-volume ($10+ million) quick service restaurant. You will be responsible for helping to lead the Drive-Thru / Front Counter / Hospitality operation focusing on culture, developing leaders, managing costs, and establishing systems. As one of the top leaders in our organization, the buck stops with you.

Responsibilities :

  • Learn and work daily in the Front of House area of the restaurant.
  • Help to cast the vision and establish the culture for the department.
  • Assist in developing and growing all leaders in the department.
  • Help establish and achieve all labor goals.
  • Assist in creating and implementing all systems for the department.
  • Ensure operational excellence and be accountable for service scores in the department.

Qualifications :

  • Bachelor's degree preferred (but not required).
  • 1-2 years of relevant leadership experience.
  • Experience in restaurant preferred (but not required).
  • Experience in customer service.
  • Strong organizational skills.
  • Strong internal drive for results.
  • Strong interpersonal and communication skills.
  • Attention to detail.
  • Perks :

  • Great company.
  • Competitive Base Pay - Paid hourly based on 45-50 hour work week (40 @ regular pay + 10 @ overtime rate). Pay range is $17-$20 per hour.
  • Health Insurance.
  • Paid Time Off.
  • Meal privileges.
  • Flexible schedule / Sundays off.
  • Positive work environment.
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