Vendor Relationship Manager

General

Job Title : Vendor Relationship Manager

Division : Claims

Reports To : Per Beazley's Org Chart

Key Relationships : Head of Claims Business Management, the Claims Business Management Team, Claims Team Leadership, and Claims Team Members. The role also interacts closely with the delegated claims administrators, law firms, external auditor firms, regulators (including Lloyd's, PRA, FCA, CBI, CID, California) Risk, Compliance, Procurement and Operations Resilience Teams, and other Beazley departments involved in upstream and downstream processes.

Job Summary : The Vendor Relationship Manager is responsible for the end-to-end management of key third-party vendors supporting the claims function, including Delegated Claims Administrators (DCAs), panel law firms, and loss adjusters. The role ensures that vendors are sourced, contracted, onboarded, and overseen in line with regulatory standards, company policies, and operational objectives. Acting as the primary liaison between the business and its claims service providers, the role balances performance management, governance, and relationship development to drive quality claims outcomes, cost control, and customer fairness.

Key Responsibilities :

Strategic Alignment

• Understanding business priorities as determined by the Head of Claims Business Management and Group Claims Management Committee and aligning with stakeholder goals
• Translating strategy into actionable plans
• Connecting the dots across departments (e.g. aligning with Group Procurement policies, enterprise level responsible business initiatives)

Vendor Lifecycle Management

Oversight and Performance Management

Contract Negotiation and Management

Relationship Management

Risk, Governance and Compliance

Personal Specification :

Education and Qualifications

Knowledge & Experience

Skills & Abilities

General

It is important that within all your interactions both internally and externally you adhere to Beazley's core values - Being Bold, Striving for Better, and Doing the Right Thing - as they contribute to an internal environment of teamwork and promote a positive brand image and experience to our external customers. We also expect Beazley employees to :

Who We Are :

Beazley is a specialist insurance company with over 30 years' experience helping people, communities and businesses to manage risk all around the world. Our mission is to inspire our clients and people with the confidence and freedom to explore, create and build - to enable businesses to thrive. Our clients want to live and work freely and fully, knowing they are benefitting from the most advanced thinking in the insurance market. Our goal is to become the highest performing sustainable specialist insurer.

Our products are wide ranging, from cyber & tech insurance to marine, healthcare, financial institutions and contingency; covering risks such as the weather, film production or protection from deadly weapons.

Our Culture

We have a wonderful mix of cultures, experiences, and backgrounds at Beazley with over 2,000 of us working around the world.Employee's diversity,experience and passion allow us to keep innovating and moving forward, delivering the best. We are proud of our family-feel culture at Beazley that empowers our staff to work from when and where they want, in an adult environment that is big on collaboration, diversity of thought and personal accountability. Our three core values inspire the way we work and how we treat our people and customers.

Upholding these values every day has enabled us to become an innovative and responsive organization in touch with the changing world around us - our ambitious inclusion & diversity and sustainability targets are testament to this.

We are a flexible and innovative employer offering a friendly, collaborative, and inclusive working environment. We actively encourage and expect applications from all backgrounds. Our commitment to fostering a supportive and dynamic workplace ensures that every employee can thrive and contribute to our collective success.

Explore a variety of networks to assist with professional and / or personal development. Our Employee Networks include :

We encourage internal career progression at Beazley, giving you all the tools you need to drive your own career here, such as :

The Rewards