Assistant General Manager

Hospitality Manager

The Hospitality Manager is responsible for overseeing the daily operations of the restaurant, ensuring high standards of service and food quality, and managing the staff to achieve business goals. This role requires a proactive and detail-oriented leader who can motivate and develop a team to deliver exceptional customer experiences.

Key responsibilities include :

• Managing all aspects of restaurant operations including food and beverage service, staff scheduling, and inventory management.
• Maintaining high standards of cleanliness and hygiene in all areas of the restaurant.
• Developing and implementing strategies to increase sales and customer satisfaction.
• Training and supervising staff to ensure excellent service and adherence to company policies.
• Collaborating with the kitchen and front-of-house teams to ensure smooth operations and high-quality service.
• Handling customer complaints and resolving issues promptly and professionally.
• Monitoring financial performance and managing budgets to ensure profitability.
• Staying updated on industry trends and implementing new ideas to improve the restaurant's offerings.