Assistant General Manager

Assistant General Manager

Operating since 2003, Mina Group currently manages more than 35 concepts around the world. At Mina Group, impeccable service is not just our ideal, it is ingrained in everything we do. Rooted deep in our foundation is the concept of Kaizen, the art of making great and lasting change in small steady increments. By embodying our values of adaptability and fluidity, we cultivate a whole new sense of hospitality that is uniquely Mina. As an Assistant General Manager, you will provide administrative, technical and analytical support to the Kitchen and Dining Room Management teams, under the supervision of our General Manager and Executive Chef. You will collaborate with internal and external partners to accomplish all administrative tasks relating to the organization and business operation of MICHAEL MINA. Our Assistant General Manager contributes to the planning, organization, and training necessary to achieve restaurant objectives in sales, costs, employee retention, communication and awareness, guest service and satisfaction, food quality and compliance.

General Expectations :

• Act with integrity, honesty and knowledge that promote the culture, values and mission of MICHAEL MINA and the Bellagio.
• Ensure that all guests feel welcome and are given responsive, professional, gracious service at all times.
• Perform all aspects of the position with efficiency, respect, professionalism, teamwork, knowledge, patience, awareness, compassion, courtesy and initiative.
• Understand the philosophies of management and its owners. Display consistent attention to detail and follow through of all MICHAEL MINA and Partner policies.
• Represent the restaurant professionally through effective communication, cooperation and relationships with the all business partners.
• Collaborate with the management team to create a culture and restaurant work environment based upon respect; foster opportunities for the team to learn, grow and develop their abilities.
• In partnership with the management staff, ensure that service standards are on par with all outside accreditation sources, including but not limited to : Zagat, Gayot, Mobil, AAA, Wine Spectator and Michelin. Adhere to the service foundation and philosophies established by the Mina Group.
• Understand all programs, procedures, standards, specifications, guidelines and training protocols.
• Offer positive solutions to problems or issues and be a voice that is part of the decision making team.

Required Qualifications :

The Mina Group and its affiliates are Equal Opportunity Employers dedicated to non-discrimination in employment and will consider qualified applicants with criminal histories in a manner consistent with the requirements of AB 1008, California Fair Employment and Housing Act (FEHA), San Francisco Fair Chance Ordinance, and Los Angeles Fair Chance Initiative for Hiring Ordinance and all other local, state and federal laws.