Account Manager

About This Role :

• Bainbridge Health is seeking an Account Manager to join our high-performing Revenue Team.

As an Account Manager, you will be responsible for growing and retaining our customer base, along with building trusting relationships with key stakeholders ranging from the C-suite to the end-user level.  Your success will be measured by your ability to meet our (1) Gross Account Retention (>

90%) and (2) Net Dollar Based Retention (>

103%) goals.  Primary Responsibilities :

103%)  Identify and remediate problems as needed to maintain positive account health grades for each account  About You :   You take initiative and can act autonomously to build meaningful relationships with multiple stakeholders at your key accounts—going above and beyond routine quarterly business review You are energetic and outgoing with a genuine desire to build meaningful relationships with the customers you serve; you have a knack for making people feel comfortable You are a “dot connector” and have proven experience identifying opportunities and bringing them to fruition You are reliable , attentive to detail, and able to juggle multiple tasks across multiple accounts You are capable of giving and receiving constructive feedback Minimum Requirement 5+ years experience selling to and managing enterprise-level customers and accounts  Experience working in pharmaceutical, medical, or healthcare technology industries Experience with Hubspot, Salesforce, or other CRM tools for customer management Excellent verbal and written communication skills High level of initiative, creative thinking, and problem-solving skills Independent thinker with the ability to find the tools and resources to be successful Open to travel approximately 20% of the time  Compensation & Benefits : Competitive compensation, including our stock option plan which enables everyone on the team to share in the growth we create together Comprehensive health plan where we offer top-tier medical, dental, and vision for employees and their families Flexible vacation, including 20 vacation days and 9 company holidays Perpetual "Summer" Fridays where every week, all year we have half-day Fridays Top tier 401(K) plan (company matched up to 4%) administered through Guideline, including leading index funds from Vanguard and the lowest expense ratios in the industry A hybrid working environment, with Philadelphia based co-working offices About Us : Our vision is to help solve Pharmacy’s biggest challenges.