Flex Full-Time Patient Services Representative - Magee Women's Hospital

UPMC Hiring Patient Services Representative

UPMC is hiring a Flex Full-Time Patient Services Representative to help support their Womancare Associates team at Magee Women's Hospital! This position will work between 28-40 hours per week. Weekdays, daylight hours. No evenings, weekends, or holidays!

Location : UPMC Magee Women's Hospital - 300 Halket St., Pittsburgh, PA 15213

Position Specifics : Checking patients in and out, insurance registration and answering phones, scanning documents. Previous Epic and OB / GYN experience is a plus!

Department Details : Womancare Associates offers an amazing opportunity to work and advance in women's health. Our practice offers visits with Physicians, Certified Nurse Midwives, Certified Registered Nurse Practitioners and Physician Assistants. Our patients are scheduled for obstetrical & gynecological appointments and our goal is to provide them with exceptional care.

What Can You Bring to UPMC?

• Contribute to UPMC's mission of Life Changing Medicine
• Set the standards for the level and quality of care for the care delivery team
• Provide patient care activities for a group of patients and their families through the application of independent judgment, communication, and collaboration with all team members.
• Establish and maintain collaborative relationships with physicians, other health care providers, patients, and their families, to achieve desired patient outcomes throughout the continuum of care.
• Demonstrate a commitment to the community and to your health care profession

What Can UPMC Do for You?

Purpose : A Patient Services Representative is responsible for welcoming patients upon arrival, promoting the usage of new and emerging consumer-friendly technologies, educating patients on their copayments and financial obligations and collecting payments when applicable, scheduling subsequent appointments within the continuum of care, connecting patients to financial advocacy resources when appropriate, updating patient's demographics and insurance coverage information, and promoting an overall culture of service excellence. Patient Services Representative display strong customer service skills that ensure that patients and family members have the desired UPMC Experience at UPMC physician practices, hospitals, and outpatient surgery departments.

Responsibilities :

Completion of high school graduate or equivalent is required.

Experience with personal computer-based applications, other various office equipment and proficient typing skills are preferred. Two years of experience in a medical / billing / fiscal or customer service function is preferred. Knowledge of medical terminology is preferred. Prior experience with Medipac, Epic, or other health records systems is preferred.

Licensure, Certifications, and Clearances :

UPMC is an Equal Opportunity Employer / Disability / Veteran