Marketing Automation Specialist

Job Description

Job Description

Join Koozie Group!

We’re the creators of the iconic Koozie® Can Kooler and a leading supplier in the promotional products industry, imprinting logos on items like pens, tumblers, and calendars. Our Keep It. Give It. mission drives us to make a positive impact for our people, customers, and communities.

Why Work With Us?

Join a people-first culture at Koozie Group, where we prioritize your growth, well-being, and work-life balance with flexible schedules, comprehensive training, and great benefits like medical, dental, vision, 401(k) with employer match, generous PTO, and tuition reimbursement. Enjoy shift differentials, recognition programs, referral bonuses, and opportunities to advance while contributing to our charitable giveback initiatives.

Position Summary

The Marketing Automation Specialist will be responsible for leveraging Salesforce Marketing Cloud to design, implement, and optimize email marketing campaigns. This role focuses on creating automated email triggers and flows, managing audience segmentation, and delivering actionable reporting and analytics to enhance channel performance.

Key Responsibilities

• Campaign Development and Execution : Design, build, and deploy email campaigns using Salesforce Marketing Cloud, including setting up automated email triggers and customer journey flows to deliver personalized and timely communications.
• Audience Segmentation : Develop and manage audience segments based on customer behavior, demographics, and preferences to ensure targeted and effective marketing campaigns.
• Reporting and Analytics : Monitor, analyze, and report on email channel performance, including open rates, click-through rates, conversions, and other key metrics. Provide actionable insights to optimize campaign effectiveness and improve ROI.
• Optimization and Testing : Conduct A / B testing and multivariate testing to refine email content, subject lines, and send times to maximize engagement and performance.
• Data Management : Maintain data integrity within Salesforce Marketing Cloud, ensuring accurate audience data and compliance with data privacy regulations (e.g., CAN-SPAM, GDPR).
• Collaboration : Work closely with cross-functional teams, including marketing, sales, product, and IT, to align email marketing strategies with overall business objectives.
• Platform Expertise : Stay up-to-date with Salesforce Marketing Cloud features, best practices, and emerging trends to continuously improve campaign performance and efficiency.

Qualifications

3+ years of experience in marketing automation, with specific expertise in Salesforce Marketing Cloud (Email Studio, Journey Builder, Automation Studio, etc.).

Proficiency in Salesforce Marketing Cloud, including AMPscript, SQL, and data extensions.

Preferred Skills

Our Commitment to Diversity

We hire talented people from diverse backgrounds to strengthen our team. If you share our values and enthusiasm for Keep the Good Going, you’ll thrive at Koozie Group. We’re proud to be an Equal Opportunity Employer and prohibit discrimination or harassment based on any protected characteristic. We comply with the Americans with Disabilities Act and provide reasonable accommodations to qualified individuals.

Join us to create, grow, and make a difference!