Manager, Digital Health Operations

Manager, Digital Health Operations

Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow.

Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way.

We are searching for the best talent for a Manager, Digital Health Operations to be located in Titusville, NJ; Spring House, PA; La Jolla, CA or High Wycombe, United Kingdom. Remote work options may be considered on a case-by-case basis and if approved by the Company.

Purpose : The Manager, Digital Health Operations is primarily responsible for leading Digital Health and Operational aspects of various technologies. This individual will be required to demonstrate technical expertise in system development, user acceptance testing and provide subject matter expertise to cross-functional study teams. The Manager will lead all Digital Health-related activities and will be the point of contact for the cross-functional study team. They will be expected to maintain an awareness of industry benchmarks and evaluate innovative new technologies to ensure Digital Health processes are at the leading practice level of performance.

You will be responsible for :

• Serving as a subject matter expert for Digital Health, providing advice / recommendation to study teams regarding the supplier(s) and device / technology alternatives.
• Completing Requests for Proposal documentation, and recommending appropriate suppliers to support study needs.
• Providing leadership and expertise for the completion of supplier specification development and set-up activities through lifecycle of the trial.
• Leading the cross-functional study teams through changes of scope for Digital Health, providing technical expertise on the change of scope, assessment of risk, oversight of system requirements updates and user acceptance testing.
• Leading the resolution of issues escalated by study teams for processes owned, as well as cross-team specific issues under the supervision of the Digital Health Delivery Unit Lead.
• Serving as the point of contact specific to inspection readiness activities between the study team and the Digital Health supplier(s).
• Effectively managing internal and external business partner relationships in support of R&D Operations' deliverables.
• Monitoring key performance indicators (KPIs) for services provided by suppliers.
• Conducting Lessons Learned sessions following the completion of study start-up activities, and as necessary, throughout other phases of the clinical development process.
• Effectively supporting the study team in close-out / deactivation of the Digital Health system and archive activities.
• Providing leadership for supplier assessment / qualification teams.
• Continually assessing new emerging technologies to optimize operational efficiencies.
• Representing as a Digital Health subject matter expert at internal cross-company meetings and at external professional meetings.

Qualifications / requirements :

Education :

Experience and skills :

Preferred :

Other :

The expected base pay range for this position is $115,000 to $197,800. The Company maintains highly competitive, performance-based compensation programs.

Additional information can be found through the link below.

For additional general information on Company benefits, please go to :

The compensation and benefits information set forth in this posting applies to candidates hired in the United States. Candidates hired outside the United States will be eligible for compensation and benefits in accordance with their local market.

This job posting is anticipated to close on 10 / 03 / 2025. The Company may, however, extend this time-period, in which case the posting will remain available on https : / / www.careers.jnj.com to accept additional applications.

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants' needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https : / / www.jnj.com / contact-us / careers , internal employees contact AskGS to be directed to your accommodation resource.