Program Manager II, NA Transportation Network Design Team

Network Design Team Position

The North America (NA) Transportation Network Design Team is responsible for the network design of Amazon's outbound fulfillment supply chain. This team defines the connectivity strategies that bring customers' packages at the fastest speed and lowest cost possible. Our initiatives deliver on the solutions that power the physical fulfillment to millions of Amazon.com customers across the world.

As part of the NA Transportation Network Design Team, you will partner closely with other Amazon departments such as Operations, Engineering, Finance, and Research Science to design connectivity that meets the needs of our customers. We will also look to you for the evaluation and implementation of new processes that will improve our transportation network and planning systems. This position is specifically focused on the network design and efficiencies for the Ship with Amazon and additional Unified Reverse Logistics (URL) programs.

At Amazon, we strive to be Earth's most customer-centric company where people can find and discover anything they want to buy online. We hire the world's brightest minds, offering them an environment in which they can relentlessly improve the experience for customers. Innovation and creativity are built into the DNA of the company and are encouraged at all levels of employment. Every day we solve complex technical and business problems with ingenuity and simplicity. We're making history and the good news is we've only just begun.

Key Job Responsibilities

• Develop financial models comparing different network design strategies
• Provide support on long-term supply chain and capacity planning and forecasting
• Provide analysis and recommendations for business lanes with quantitative justification
• Provide day-to-day support during the rollout / implementation of newer systems / processes and gather feedback
• Support complex ad-hoc analysis and recommendations
• Publish weekly metrics reports in order for business teams to take proactive actions to improve customer experience
• Support management team in metrics understanding and analysis
• Map business requirements, understand business process, study and analyze workflows, design solutions and prepare functional specifications

About the team : The North America Transportation Network Design Team's mission is to innovate the means in which customer orders flow from origin fulfillment to final mile destinations. We compare established baseline processes and flows to a series of alternatives to test new ways in which Amazon can deliver faster speed and lower cost for our customers. Our vision for the future is one where delivery speed scales faster than Amazon's catalog selection. We believe speed should be guaranteed through a resilient network design. We want you to help test and define what strategies will make this vision possible!