Senior Software Engineer, AI

The Role

We're looking for a creative, technical self-starter to build the platform that runs agents at Imprint, along with the first 50 agents running on that platform to transform the efficiency of Imprint's internal teams and processes. As an AI Engineer, you'll develop Imprint's agent platform and iterate on taking those agents from toys to critical capabilities. You'll work end-to-end, partnering with organizations across Imprint to integrate with internal systems and ship valuable, secure agent-based interfaces. You'll be trusted to move fast, experiment ambitiously, and scale what works.

The ideal candidate is a self-starter who thrives in ambiguity, loves building, and understands how to balance pragmatism with technical vision. You should be comfortable stitching together APIs one day and wrangling embeddings or RAG pipelines the next. This work will require a mix of customer-centric product development, hands-on experience with modern AI frameworks, software engineering fundamentals, and a passion for automation. If you're excited by the opportunity to create leverage across every corner of a growing company, we'd love to meet you.

What You'll Do

Platform & Agent Development

Design Imprint's internal agent platform from the ground up

Create 50+ specialized AI agents automating workflows across engineering, operations, customer success, finance, and business development

Cross-Functional Integration

Build secure, scalable agent orchestration systems integrating with our existing tech stack

Partner with teams across Imprint to identify high-impact automation opportunities

Integrate AI with internal systems (CRMs, data warehouses, communication tools, proprietary platforms)

Transform manual processes into intelligent, self-improving workflows

Create intuitive interfaces, making advanced AI accessible to non-technical users

Technical Innovation

Rapidly prototype using cutting-edge AI frameworks and models

Implement RAG pipelines, embedding systems, and multi-modal AI solutions

Balance experimental innovation with production reliability and security

What We Look For

Strong proficiency in programming languages such as Go (our primary backend language), Java, Python, or similar languages

Experience with AI / ML frameworks (OpenAI API, Claude API, Gemini)

Production experience with cloud platforms (AWS or GCP) and modern CI / CD practices using tools like GitHub Actions, ArgoCD, or similar

Deep understanding of LLMs, prompt engineering, and agent frameworks

Experience with RAG architectures and model evaluation

Knowledge of AI safety and security practices

Customer-centric approach translating business needs into technical solutions

Experience building internal tools and developer-facing products

Strong API design and system integration skills

Perks & Benefits

Competitive compensation and equity packages

Leading configured work computers of your choice

Flexible paid time off

Fully covered, high-quality healthcare, including fully covered dependent coverage

Additional health coverage includes access to One Medical and the option to enroll in an FSA

16 weeks of paid parental leave for the primary caregiver and 8 weeks for all new parents

An understanding that successful hybrid work requires flexibility and an appreciation for asynchronous work

Access to industry-leading technology across all of our business units, stemming from our philosophy that we should invest in resources for our team that foster innovation, optimization, and productivity

Imprint is committed to a diverse and inclusive workplace. Imprint is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Imprint welcomes talented individuals from all backgrounds who want to build the future of payments and rewards. If you are passionate about FinTech and eager to grow, let's move the world forward, together.