Assistant Manager
Westfield Village is looking for an Assistant Manager with experience in multi-family with a strong financial background. Previous experience is required.
Competitive compensation which includes bonuses outlined by the property commission structure.
15 days of paid time off per year (prorated based on your start date)
9 paid holidays and 1 floating holiday per year
Medical, dental and vision insurance
401k with employer match
Company paid life insurance
Company paid short term and long-term disability after 1 year of service
Responsibilities
- Complete daily transactions and tasks related to the financial operation of the community by collecting and posting rent, fees, and other payments, preparing deposits, and financial reports
- Review and submit invoices from vendors and service providers for payment
- Review resident files and accounting records, communicate with residents regarding outstanding balances, and implement procedures for collecting on delinquencies
- Process resident move-outs by reviewing lease terms and notice requirements
- Follow up on service requests with the maintenance team and ensure that resident's requests have been completed
- Generate interest - brag about your community's unique features and benefits and highlight what sets it apart from the competition
- Promote resident satisfaction by serving as a resource for residents to express their concerns and assist with resolution
- Act as the onsite supervisor in the absence of the Property Manager
Qualifications
High School Diploma or equivalent, college degree is a plusValid Driver's license is requiredExcellent verbal and written communication skillsProficiency in Microsoft Office (Word, Excel)Industry software experience (YARDI, E Site, etc.)Strong leasing experience requiredPrevious experience in resident ledgers, posting rent and handling delinquenciesAble to multitask and meet deadlines in a timely mannerWilling to work flexible schedule including SaturdayLegal authorization to work in the United States