System Analyst 3 - IN PERSON IVS ONLY! - Mechanicsville, VA

Job Description

Job Description

Project Description : POS Software rollout to 400 stores (1000+ registers) across the state of VA.

Parking IS PROVIDED (at no cost) to contractors at their new facility in Mechanicsville.

ABOUT THE ROLE

This is a System Administrator role. It requires a seasoned professional with a strong technical background. The ideal candidate will be comfortable working in a fast-paced, collaborative environment supporting a diverse portfolio of in-store technologies, integrated platforms, and retail systems.

As a System Administrator, you will be responsible for maintaining the health, stability, and performance of the Retail environment. You’ll play a key role in implementing system upgrades, managing hardware and software configurations, supporting integrations with third-party tools, and troubleshooting complex issues affecting store operations.

Your work will involve direct collaboration with cross-functional teams, including store operations, IT infrastructure, network teams, and external vendors. Assignments may include supporting the rollout of new POS features, system enhancements, deployment of new store technologies, and providing hands-on support for break / fix scenarios. Timely incident resolution and root cause analysis will be a critical part of your responsibilities.

Systems Administration, Monitoring, and Maintenance – 50%

• Responsible for daily checks of supported systems and software, ensuring the systems are getting backed up properly, applying operating system updates, and configuration changes.
• Responsible for installing and configuring new hardware and software on supported systems.
• Responsible for documenting the configuration of supported systems.
• Responsible for the security and compliance of supported systems.
• Responsible for adding / deleting / creating / modifying user account information, resetting passwords, etc. on supported systems.
• Answers technical queries about and troubleshoots any reported problems with supported systems.
• Utilize PowerShell scripting to automate administrative tasks, streamline system configurations, and improve operational efficiency across Windows-based environments.

Retail Operations Support – 20%

Application Support – 30%

Requirements

Skill

Required / Desired

Amount

of Experience

exp w / Powershell

Required

Years

exp w / Scripting

Required

Years

exp w / Windows 10 Administration, Configuration, Patching

Required

Years

exp w / Networking

Highly desired

Years

exp w / SaaS Background

Nice to have

Months

exp w / POS (Point of Service)

Nice to have

Months