Associate Administrator, Access and Clinical Resource Management - Value Improvement Office - Full Time 8 Hour Days (Exempt) (Non-Union)

Associate Administrator Of Clinical Throughput Operations

The Associate Administrator of Clinical Throughput Operations provides strategic direction, leadership, planning, and organizational management for the outside hospital transfers, Transfer Center operations, and Care Coordination operations (including Case Management, Social Work, Utilization Review) for Keck Medical Center (Keck & Norris Hospitals). The Associate Administrator will ensure continuous improvement, quality improvement, and regulatory compliance of operational departments through active daily management, leadership development, and collaboration with clinical, physician, and administrative leaders. The AA develops and implements strategies to deliver new / best models of services, in order to align with organizational priorities, with respect to transfers, inpatient throughput, and safe and timely discharge of patients. This role requires an exceptional leader with strong clinical and operational experience, strategic and operational improvement (e.g. lean) leadership experience, and a role model for collaborative leadership.

Essential Duties :

• Drives the development of a clinical operations strategy for critical departments : Transfer Center and Care Coordination.
• Develops appropriate strategies with the use and understanding of staffing models to ensure continuation of better practices.
• Successfully leads broad-scale collaborative efforts to drive strategies forward.
• Provides senior level oversight of departments' organizational strategies, driving strategic thinking and direction; and establishing functional objectives in line with organization goals.
• Collaborates with technology partners to accelerate improvement efforts, and provide best in class / next generation services.
• Assures effective execution of initiatives and business strategies through the alignment of clinical, physician and administrative stakeholders.
• Facilitates people and process improvements in increasingly complex and multi-departmental processes of patient access and throughput.
• Ensures regulatory compliance of departmental policies, procedures, and standard work.
• Develops a climate which builds leader commitment and reinforces quality, performance, and service.
• Develops clinical leaders (directors) to drive sustainable and measurable change and impact in operational department. Builds a culture of performance improvement, service excellence, and employee engagement.
• Develop relationships across medical, clinical and operational leadership to ensure problem-solving, development of new services and identification of market needs. Collaborate internally (marketing department, service lines) and externally to increase number of patient referrals and growth opportunities.
• Performs other duties as assigned.

Required Qualifications :

Preferred Qualifications :

Required Licenses / Certifications :

The annual base salary range for this position is $191,360.00 - $315,744.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education / training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy.