Director of Client Success
VirtualVocationsErie, Pennsylvania, United States30+ days ago
Job type
- Full-time
Job description
A company is looking for a Director of Client Success.
Key Responsibilities
Oversee a designated client portfolio, ensuring exceptional service delivery and alignment with client goals
Manage and develop a team of Client Success Managers, providing mentorship and performance management
Drive strategic initiatives to enhance the efficiency and effectiveness of the Client Success team
Required Qualifications
Proven experience in client success and managing client relationships
Strong leadership and people management skills
Strategic thinker with the ability to prioritize initiatives in a fast-paced environment
Data-driven mindset, comfortable analyzing KPIs
Familiarity with health tech SaaS
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Director Client • Erie, Pennsylvania, United States
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