Principal Solutions Engineer, Mumbai

About Us

At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine's Top Company Cultures list and ranked among the World's Most Innovative Companies by Fast Company.

We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us!

Position Location

Mumbai, India

What you'll do as a Principal Solutions Engineer

The Pre-Sales Solution Engineering organisation is responsible for the technical sale of the Cloudflare solution portfolio, ensuring maximal business value, fit-for-purpose solution design and adoption roadmap for our customers. Solution Engineering is made up of individuals from a wide range of backgrounds - from Financial Consulting to Product Management, Customer Support to Software Engineering, and we are serious about building a diverse, experienced and curious team.

The Principal Solutions Engineer is a Senior level role with 14+ years of relevant experience. You are a customer facing hands-on technologist with credibility built on domain expertise across the region. You should have solid experience in influencing enterprise architecture design across various senior buyer personas both at customers and partner organisations. Your role will be to convince these decision makers of the long term value of thinking of Cloudflare as a strategic technology partner.

You will work as a part of a highly visible structured pursuit team attached to designated strategic accounts, working to understand their unique business challenges and priorities with a goal of defining short and long term solution architecture with Cloudflare as a centerpiece. An equally important component of this role is the expectation that you scale your expertise and knowledge across the wider Pre-Sales Solution Engineering organisation.

Specifically, we are looking for you to :

Build and maintain the long term technical relationship of key accounts, ensuring the successful design, proof and adoption of Cloudflare as a part of the customers critical infrastructure.

Identify and drive strategic conversations with key stakeholders with the purpose of increasing our reputation and authority within the business, and further establishing our footprint within the customers landscape.

Be the voice of the customer, engaging and influencing Product Management and Product Roadmap to serve their needs.

Demonstrate your expertise of Cloudflare within your field through the creation of professional content, including white papers, reference architectures, blog posts & demo proof of concept labs.

Represent and Evangelise Cloudflare externally at Developer, Community, Technology, Cybersecurity and Industry focused events with thought leadership and expertise.

Apply in-depth vertical knowledge or domain expertise. Advise on best practices.

Examples of desirable skills, knowledge and experience

Experience interacting with senior level / executives to communicate a message of network and security transformation

Fundamental understanding of customer network and application architectures.

Detailed understanding of workflow from user to application including hybrid architectures with Azure, AWS, GCP.

Secure Web Gateway, CASB, DLP, DNS, DNS over HTTPS

IdP / authentication, SAML, OTP

SaaS application integration and tenant controls

VPN and remote access challenges

SIEM and log analytics platforms

Client OS fundamentals and software distribution

Ability to jump in with hands-on configuration when needed

Other desirable skills areas include

Routing, subnetting, split tunnels. SD-WAN, local internet breakout

End user and application security risks - DDoS, malware, phishing, viruses

Knowledge of competitive market around CDN providers, Web application Firewall, Remote access solutions, Next generation Firewalls, CASB solutions , DDOS mitigations solutions, SD-WAN solutions , Secure Gateway solutions

Ideally knowledge of Cloudflare ZTNA solutions such as Teams, Access, Gateway, and Browser Isolation

What Makes Cloudflare Special?

We're not just a highly ambitious, large-scale technology company. We're a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organisations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare's enterprise customers—at no cost.

Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.

1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use—it is the first consumer-focused service Cloudflare has ever released. We do not store client IP addresses ever, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.

Sound like something you'd like to be a part of? We'd love to hear from you!

This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorisation to receive software or technology controlled under these U.S. export laws without sponsorship for an export licence.

Equal Opportunity Statement

Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, colour, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA / Veterans / Disabled Employer.

Cloudflare provides reasonable accommodations to qualified individuals with disabilities. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or mail at 101 Townsend St., San Francisco, CA 94107.

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