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Collections Specialist
Collections SpecialistDoor Controls USA • Ben Wheeler, Texas, United States, 75754
Collections Specialist

Collections Specialist

Door Controls USA • Ben Wheeler, Texas, United States, 75754
30+ days ago
Job type
  • Full-time
Job description

At Door Controls USA, We are always on the lookout for passionate individuals who thrive in dynamic environments. We seek team members who are dedicated to excellence & innovation in the automatic & manual door industry. Ideal candidates should bring a blend of technical skills, customer-focused attitudes, & a willingness to learn & grow with us. Whether you're an experienced professional or just starting out, we offer opportunities to build a rewarding career within a supportive & inclusive workplace.

Guided by our mission of Opening Doors for Generations and grounded in our core valuesAvailable, Reliable, Economic, and Innovativewe strive to make a lasting impact for our customers and communities. Join us in delivering high-quality solutions & services to our customers nationwide.

Benefits Package Offered for full-time employees :

  • Medical
  • Dental
  • Vision
  • Accidental Insurance
  • Critical Illness
  • Supplemental Life Insurance
  • Short Term Disability
  • Long Term Disability
  • 401k + Company Match
  • Legal Shield

Job Summary :

The Collections Specialist processes daily customer material returns and works with customers to collect past due returns.

Duties / Responsibilities :

  • Assist in processing daily customer returns and payments.
  • Scan and file daily return paperwork obtained from Receiving.
  • Process materials returned in the company's financial system and update past due returns and balance report.
  • Send past due materials list to customers on a scheduled basis or as requested.
  • Contact customers regarding past due returns and balances.
  • Process customer invoices / credit memos for past due returns and balances.
  • Process credits for the return of past due returns.
  • Assist customers with return and payment questions.
  • Run weekly aging reports
  • Attend weekly meetings to review past due and returned materials report. Discuss collectability issues and determine resolution.
  • Required Skills / Abilities :

  • Strong verbal and written communication skills.
  • Strong organizational skills and attention to detail.
  • Strong analytical and critical thinking skills.
  • Ability to manage time and prioritize tasks to meet established deadlines.
  • Ability to function effectively in a high-paced and at times stressful environment.
  • Proficient with Microsoft Office Suite or related software.
  • Ability to balance customer care skills with team and company objectives
  • Education and Experience :

    High school diploma or equivalent.

    Education classes in accounting, finance, or business management desirable.

    At least two years related experience required.

    Physical Requirements :

    Prolonged periods of sitting at a desk and working on a computer.

    PIb5607fce3b0b-30511-38902125

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    Collection Specialist • Ben Wheeler, Texas, United States, 75754

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