Customer Solutions Representative - 25-03298
LeadStack Inc.Tulare, CA, US4 days ago
Job type
- Full-time
Job descriptionTuesday–Thursday : 8 : 00 am–5 : 00 pm (1-hour lunch) Event Days : 9 : 30 am–6 : 30 pm (1-hour lunch) Occasional Monday / Friday shifts for special events (with advance notice) Greet and assist visitors upon arrival Provide basic technical support for conference and training rooms Communicate with vendors, customers, and staff Provide general customer service Maintain and uphold EEC’s mission, values, policies, procedures, and principles Coordinate logistics and set up for workshops and meetings Assist instructors and internal teams with administrative tasks Support registration, attendance, and customer inquiries Provide support to customers before, during, and after workshops and events Support building operations and maintenance Organize operational documents and support document development Submit facility maintenance requests Order and manage supplies Set up & assist SCE team with equipment demonstrations, tours, and consultations. Assist with scheduling and coordinating tours Monitor and assist all reservations for lending programs Prepare and package equipment based on reservations Support program pick-up and drop off at the EEC Keep accurate loan records High School Diploma Bilingual (English / Spanish) Proficiency in Microsoft Office and internet-based applications Strong customer service and communication skills Ability to multitask and prioritize Attention to detail and organizational skills
Job Description
Job title : Customer Solutions Representative (Front Desk)
Duration : 1 Year and 6 Months Of Contract
Work Location : Tulare, CA 93274
Hours per Week : 24 (Tues-Thurs 8-5 w / 1 hour lunch; subject to change with advanced notice as classes are scheduled)
Pay Rate : $23.16 / hr on W2
POSITION OVERVIEW
As the Front Desk Customer Service Representative at the
- in Tulare, you’ll be the welcoming face of our facility, ensuring every visitor’s experience is positive and memorable. With flexible hours, you’ll create a friendly and efficient environment for guests and staff, manage our innovative tool and induction lending libraries by assisting users with checkouts and returns, and support hands-on training sessions and equipment demonstrations by preparing materials and assisting our expert team. You’ll also play a key part in keeping our workplace safe, organized, and running smoothly, while providing helpful, on-the-spot support to customers with questions about their billing or energy services. This is a role where your people skills, adaptability, and enthusiasm will shine—making the work both rewarding and enjoyable.
Days / Hours :
KEY RESPONSIBILITIES
Front Desk & Visitor Support
Workshop & Event Support
Facilities & Operations
Tours and Demo support :
Lending Program Support :
REQUIRED QUALIFICATIONS
DESIRED QUALIFICATIONS / EXPERIENCE
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Customer Representative • Tulare, CA, US