Quality Coordinator

Quality Coordinator

Welcome to Nucor, where our unique culture sets us apart. Joining Nucor means becoming part of North America's largest steel and steel products manufacturer, offering unmatched career opportunities and stability. We are known for our innovative sustainability practices and are the continent's largest recycler. Our vibrant culture, built on personal connections and teamwork, empowers every team member with the freedom to innovate and contribute to our collective success. Experience a workplace where safety, efficiency, and meaningful personal connections define every day, enriching both our teammates and the communities we serve. Nucor supports its teammates with top-tier benefits like Medical, Dental, Vision, and Disability Insurance, 401K and Roth accounts, Profit sharing, Pay-for-performance bonuses, Paid parental leave, Tuition reimbursement, Stock program, Scholarships and more.

Basic Job Functions :

• Resolve Post-Delivery Issues : Proactively manage and address all post-delivery and field-related concerns in collaboration with field and project managers. Gather and document all necessary information to complete Customer Service Reports (CSRs) and engineering investigations.
• Support Field Operations : Provide expedited materials and detailed repair instructions to field teams to ensure projects stay on schedule and meet delivery timelines.
• Lead Back Charge Investigations : Conduct thorough investigations and lead negotiations with project managers and customers to mitigate potential back charges and protect company interests.
• Facilitate Monthly QSR Meetings : Organize and lead monthly Quality Service Review (QSR) meetings. Present feedback, identify trends, and collaborate with the division to implement product and quality improvements.
• Drive Cross-Functional Solutions : Partner with internal departments to resolve field issues and identify opportunities for process enhancements and operational efficiency.
• Interpret Technical Documentation : Demonstrate proficiency in reading and interpreting blueprints, Bills of Materials (BoMs), engineering documents, and shop orders.
• Deliver Exceptional Communication : Uphold the highest standards of service through clear, professional, and responsive communication both written and verbal with internal and external stakeholders.
• Provide Project Management Support : Serve as a reliable backup to Project Managers when needed, ensuring continuity and support across project phases.
• Commit to Extended Hours : Be available and willing to work beyond 40 hours per week in the office to meet project demands and deadlines.
• Travel as Required : Be prepared and equipped to travel to job sites when necessary to support field operations and customer needs.
• Embody Ownership and Initiative : Exhibit a strong sense of project ownership and a proactive, solution-oriented mindset in all aspects of the role.

Minimum Qualifications :

Preferred Qualifications :

Nucor is an Equal Opportunity / Affirmative Action Employer M / F / Disabled / Vets and a drug free workplace