Senior Service Engineer IS - ServiceNow, Virtual

Providence caregivers are not simply valued – they’re invaluable. Join our team at Enterprise Information Services and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Be the backbone of service excellence! As a Service Engineer, you’ll partner with developers, testers, and program managers early in the development process to design, operate, and continuously improve large-scale services that empower IS, non-IS, and clinical caregivers. You will define the ServiceNow vision and roadmap, leveraging your technical expertise to provide strategic guidance to stakeholders and drive initiatives that achieve KPIs for quality, cost efficiency, and caregiver satisfaction. From advising on requirements and best practices to engineering resilient, secure, and high-performance solutions, you’ll own problems end-to-end—solving them once and for all. You’ll drive innovation, optimize resources, and contribute to disaster recovery readiness, while ensuring every release is predictable, reliable, and high-quality. If you thrive on troubleshooting complex issues, designing scalable systems, and making a measurable impact on caregiver experience, this is your opportunity to lead from the from the front!

Providence supports 100% virtual work for residents located in the following States :

• Alaska
• Washington
• Oregon
• Montana
• California
• Texas

Required Qualifications :

Preferred Qualifications :

Salary Range by Location :

Why Join Providence?

Our are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our of caring for everyone, especially the most vulnerable in our communities.