Talent.com
No longer accepting applications
Manager, Partnership - Seller Lifecycle & Special...

Manager, Partnership - Seller Lifecycle & Special...

WalmartBentonville, AR, US
30+ days ago
Job type
  • Full-time
  • Part-time
Job description

Manager, Partnership

Manager, Partnership will manage a team and oversee the seller experience, focusing on monitoring and supporting at-risk sellers and managing special projects. This role will be pivotal in preventing seller attrition, managing large-scale suspensions and terminations, and collaborating with key stakeholders to appeal decisions and protect the overall seller experience.

What You'll Do...

Seller Monitoring and Risk Management

  • Monitor the health and activity of sellers throughout their journey, identifying those at risk of suspension, termination, or churn.
  • Utilize data insights, performance metrics, and seller behavior trends to proactively identify potential risks to seller satisfaction and retention.
  • Take proactive measures to mitigate risk and prevent attrition by implementing corrective actions and support interventions.

Suspension & Termination Oversight

  • Work closely with internal teams to monitor and manage the suspension and termination process for sellers, ensuring transparency, fairness, and clear communication.
  • Analyze large-scale suspension or termination cases, providing strategic solutions and support to prevent or minimize the impact on sellers.
  • Serve as a key point of contact to manage seller escalations related to suspensions and terminations.
  • Appeals Management

  • Collaborate with key stakeholders to develop and manage an appeals process for sellers facing suspension or termination, ensuring timely and effective resolutions.
  • Coordinate with Legal, Compliance, and Seller Support teams to review appeal cases and communicate outcomes to sellers in a way that maintains trust and loyalty.
  • Evaluate trends in appeals and provide recommendations for improving policies or seller communication strategies.
  • Stakeholder Collaboration & Communication

  • Work cross-functionally with various departments, including Seller Support, Policy, Operations, and Legal, to protect the seller experience and ensure consistent processes across teams.
  • Engage with key stakeholders to identify pain points in the seller life cycle journey and advocate for improvements or enhancements to policies and tools.
  • Regularly update leadership on the status of at-risk sellers, large suspensions / terminations, and appeal outcomes.
  • Seller Experience Protection & Enhancement

  • Protect the integrity of the seller experience by proactively identifying opportunities to enhance the journey, from onboarding to post-transaction support.
  • Act as the voice of the seller within the organization, ensuring that their feedback is heard and addressed in strategy development.
  • Promote best practices for seller satisfaction and retention, focusing on building long-term relationships and fostering trust with sellers.
  • Minimum Qualifications :

  • Bachelor's degree in Business or related field
  • 1-3 years' experience in Retail Buying, Site Merchandising, Digital Marketing, Merchandise Planning, eCommerce Operations & Analytics or related field
  • Experience in a people leadership role, managing and coaching direct reports
  • Problem-solving and critical thinking
  • Proven ability to use data analysis for informed decision-making
  • Conflict resolution and negotiation skills
  • Influence outcomes and drive consensus across multiple levels
  • Strong organizational and time-management abilities
  • Empathy and seller-focused mindset
  • Ability to thrive in a fast-paced, constantly evolving environment
  • You'll Make an Impact By...

  • Developing project management plans Creating a comprehensive set of documents to guide the execution and control of the project, serving as a blueprint for how the project will be managed and delivered.
  • Driving cross-functional alignment Bringing stakeholders together to ensure everyone is aligned on project objectives, deliverables, issues, risks, dependencies, change management strategy and methodology being used.
  • Resolving issues - Identifying, addressing, and tracking problems that arise while identifying the impact and resolving those issues.
  • Data driven decisions - Interpreting data, crafting compelling narratives from it and identifying strategic directions based on data-driven insights.
  • Leading meetings - Setting the context based on past events, guiding the flow of conversation, and effectively steering the direction of meetings.
  • If you are passionate about improving the seller journey and have a strong track record in risk management, suspension oversight, and working with key stakeholders to protect the seller experience, we encourage you to apply for this exciting opportunity.

    About Walmart eCommerce

    We are Walmart eCommerce - the team shaping the future of online shopping by redefining the global online marketplace that influences millions of shoppers daily. We bring a passion and expertise that is unmatched, and our efforts have an epic impact on the world around us, both inside and outside of work. With colleagues across the nation, we strive to create a sense of belonging and embrace belonging in all forms, with no shortage of guidance and support for you as you grow and develop your career here. Discover the impact you can make at careers.walmart.com.

    At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

    You will also receive PTO and / or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

    Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

    Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include : Stock

    Minimum Qualifications...

    Bachelor degree in business or related field OR 2 years' experience in business or related area.

    Preferred Qualifications...

    Experience in related area

    Primary Location...

    1901 Se 10th Street, Bentonville, AR 72716-0001, United States of America

    About Walmart

    At Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainabilityand everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industriesall while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day. What are you waiting for? Walmart Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing unique styles, experiences, identities, abilities, ideas and opinions- while welcoming all people.

    Create a job alert for this search

    Partnership Manager • Bentonville, AR, US

    Related jobs
    • Promoted
    Sales Director (Full Time)

    Sales Director (Full Time)

    Arrow Senior LivingRogers, Arkansas, US
    Full-time +2
    After spending 14 years in healthcare, I finally found my home with Arrow Senior Living.Its home-like environment is not just for the residents but for the team members as well.Arrow is a great com...Show moreLast updated: 10 days ago
    • Promoted
    Director, Operations Support - Club Transformation (Sam's Club)

    Director, Operations Support - Club Transformation (Sam's Club)

    WalmartBentonville, AR, US
    Full-time +1
    Director Of Club Experience Transformation.At Sam's Club, our mission is simple : make it easy for millions of members to save money and live better. With nearly 600 clubs nationwide, we are constant...Show moreLast updated: 30+ days ago
    • Promoted
    Outside Sales Account Manager - Building Envelope Solutions

    Outside Sales Account Manager - Building Envelope Solutions

    JR & CoSpringdale, AR, US
    Full-time
    Salary : $60,000 - $120,000 DOE / Draw against Commission.Outside Sales / Account Manager - Building Envelope Solutions (Commercial Industrial Roofing, Architectural Cladding, Glass and Glazing, Solar)...Show moreLast updated: 30+ days ago
    • Promoted
    Director, Mergers and Acquisitions

    Director, Mergers and Acquisitions

    Lennar HomesBentonville, AR, US
    Full-time
    Director, M&A Implementation and Integration.Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communi...Show moreLast updated: 8 days ago
    • Promoted
    Hollister - Key Lead, Pinnacle Hills Promen

    Hollister - Key Lead, Pinnacle Hills Promen

    Abercrombie & FitchRogers, AR, US
    Full-time
    Hollister - Key Lead, Pinnacle Hills Promen.The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to of...Show moreLast updated: 30+ days ago
    Career Transition - Trades

    Career Transition - Trades

    Kimbel Mechanical SystemsSpringdale, AR, USA
    Full-time
    Quick Apply
    Are you an experienced leader ready for a career change? Do you have a strong background in working with and leading others and want to apply your skills in the growing trades industry?.We're seeki...Show moreLast updated: 30+ days ago
    Sales Professional

    Sales Professional

    Kenneth Brown AgencyFayetteville, AR, US
    Full-time
    Quick Apply
    Start Your Sales Journey with Kenneth Brown Agency! Kenneth Brown Agency invites motivated individuals to join our expanding sales team.This r...Show moreLast updated: 30+ days ago
    • Promoted
    Renewables Asset Manager, Commercial Strategy - REMOTE

    Renewables Asset Manager, Commercial Strategy - REMOTE

    ThinkBAC ConsultingFayetteville, AR, US
    Remote
    Full-time
    Renewables Asset Manager, Commercial Strategy - Energy Storage.This is an opportunity to join an industry leading renewable energy venture and IPP with strong private equity backing that is focused...Show moreLast updated: 14 days ago
    • Promoted
    Manager, Strategic Account Management

    Manager, Strategic Account Management

    Arkansas StaffingBentonville, AR, US
    Full-time +1
    Walmart LocalFinds is a new venture within Walmart Marketplace that is on a mission to revolutionize the local shopping experience, enabling customers to shop the best of their neighborhoods, with ...Show moreLast updated: 23 days ago
    • Promoted
    Business Development Manager

    Business Development Manager

    Ally FinancialFayetteville, AR, US
    Part-time
    Spend your day focused on leading high energy trainers to meet business and learner needs and positively impact business results. Business Development Managers are responsible for developing and lea...Show moreLast updated: 15 days ago
    • Promoted
    Delivery Leader - Transportation

    Delivery Leader - Transportation

    Arkansas StaffingFayetteville, AR, US
    Full-time
    Delivery Leader - Transportation.The Transportation South Group (TSG) is seeking a strong leader to serve as Delivery Leader (DL) for the transportation portfolio in TSG. The DL is a key role in man...Show moreLast updated: 7 days ago
    Category Management Sr Manager

    Category Management Sr Manager

    PepsiCoUSA, Arkansas, Rogers
    Full-time
    Manager of Customer Initiatives will be involved in & lead a broad range of high impact initiatives for the Walmart Inc.Their work will span strategic, commercial, and executional responsibilities ...Show moreLast updated: 27 days ago
    • Promoted
    Senior Manager, Transitions and Transformation-2

    Senior Manager, Transitions and Transformation-2

    Arkansas StaffingBentonville, AR, US
    Full-time
    This position will work with Leadership, Operations, and Business Partners to identify key opportunities to reduce processing costs and improve operating metrics. Key tasks will include process anal...Show moreLast updated: 2 days ago
    • Promoted
    • New!
    Sr Category Space Manager (POGs)

    Sr Category Space Manager (POGs)

    Acosta GroupRogers, Arkansas, United States
    Full-time
    In this role, you’ll be responsible for driving sales through the development of.Blue Yonder, Circana Nielsen, etc.You’ll collaborate closely with Sales and Business Intelligence teams to.Acosta is...Show moreLast updated: 13 hours ago
    • Promoted
    • New!
    Principal, Product Manager - Transportation Network Platform

    Principal, Product Manager - Transportation Network Platform

    WalmartBentonville, AR, United States
    Full-time +1
    Principal Product Manager - Transportation Network Platform.The Principal Product Manager will define and drive Walmart's next-generation. Transportation Network Platform.This role will lead innovat...Show moreLast updated: 20 hours ago
    Leadership Development Manager

    Leadership Development Manager

    New Life Ranch, Inc.Colcord, Oklahoma, United States, 74338
    Full-time
    We are a team of men and women who love Jesus and desire to see His name made known, not our own.We'll be the first to admit we aren't perfect. It's great then that God doesn't require us to be perf...Show moreLast updated: 27 days ago
    • Promoted
    Associate Partner - GTM for Migration and Modernization Services

    Associate Partner - GTM for Migration and Modernization Services

    Arkansas StaffingBentonville, AR, US
    Full-time
    Associate Partner - GTM, Cloud Migration and Modernization Services.We are seeking a highly motivated, results-driven Associate Partner to lead go-to-market (GTM) efforts in Cloud Migration and Mod...Show moreLast updated: 15 days ago
    • Promoted
    Category Space Manager (POGs)

    Category Space Manager (POGs)

    Acosta GroupRogers, AR, US
    Full-time
    This poisition will work in our.You will oversee the execution of.You will play a key role in optimizing workspace utilization, aligning planning efforts with organizational goals, and driving inn...Show moreLast updated: 23 hours ago