Facilities Management
The purpose of this position is to own, maintain, develop, and continuously improve major processes within Facilities Management at the Home Office location. These processes include, but are not limited to security, foodservice, cleaning, mail / parcel processing, partner services, warehouse management, record retention, space management, fleet vehicle management, building controls and automation, and maintenance contracts. This position will work with business coordinators and leaders in each area to develop these processes and validate that they are meeting customer's needs, and are being performed efficiently and effectively.
What you'll do :
- Program, maintain, and operate all security and safety systems. Create and review weekly reporting for database accuracy. Approve and adjust security access levels for partners and contractors as needed.
- Negotiate and maintain service contracts with all contractors and vendors.
- Oversee Home Office foodservice plan including server operations, cashless pay system, catering, and inventory management.
- Manage the cleaning program for the Home Office facility and grounds.
- Directly oversee day porter services and specialty area cleaning.
- Manage and procure all cleaning supplies.
- Administer the global parcel contract and manage all aspects of receiving, distribution, and shipping at Home Office. Maintain shipping accounts for all Home Office partners and provide ongoing training.
- Manage and maintain inventory in the warehouse in conjunction with the inventory system. Responsible for selecting all standard stock items, and controlling the flow of items entering and exiting the warehouse.
- Responsible for administrating all seating assignments at Home Office and maintaining corporate address book accuracy.
- Administer the Home Office vehicle checkout process, and coordinate all maintenance on checkout fleet vehicles.
- Assist with troubleshooting building conditions and adjust settings in the building automation systems.
- Communicate and meet regularly with key customers to assess needs and requirements and adjust service level agreements and processes as needed.
- Check-in parcels through an online tracking system, sort, and make deliveries throughout the Home Office facility so partners will receive their items in a timely manner.
- Follow a task calendar, and setup and reset conference rooms for specific meetings and events.
- Execute partner move requests. (Setting up computer equipment, moving furniture and equipment, installing new furniture if needed, etc.)
- Execute basic maintenance requests
- Maintain grounds around HO including lawncare and snow removal as deemed manageable.
- Perform inventory cycle counts on a scheduled basis.
- Prepare, package, and create shipping labels for outgoing shipments including perishable product.
- Manage and perform all partner sales processes
- Check-in contractors, visitors, and new hires into the facility. Perform safety briefings.
- Respond to all calls and emails that come to the general Facilities Management line.
- Respond to, and process all requests that do not require a specific process owner to execute.
- Assist with scheduling and coordination of different Schreiber sponsored events.
- Setup and manage a schedule of Facilities announcements on the company intranet site.
- Together with the leadership team, ensures compliance with Food Safety and Food Quality Plans, in addition to customer requirements. Interprets and communicates customer requirements to plant production and / or support groups. Establishes and Audits PCPs, CCPs and Standard Operating Procedures to define and monitor processes, to ensure customer requirements are met. Reviews incidents during which the procedures are not met, and determines appropriate corrective action for partners failing to follow standard procedures.
What you need to succeed :
High School GED required. Associate's degree in Administrative, Business or Management preferred.3 years of experience in Customer Service, process excellence, Facilities Management related field.Microsoft Outlook, communication (verbal / written), customer service focused, ability to learn and adapt to software quickly, AutoCAD, ability to quickly prioritize and shift workload, highly organized