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Account Manager, Dispatch, Logistics
Account Manager, Dispatch, LogisticsFuss Free AC • Davie, Florida, United States
Account Manager, Dispatch, Logistics

Account Manager, Dispatch, Logistics

Fuss Free AC • Davie, Florida, United States
1 day ago
Job type
  • Full-time
  • Quick Apply
Job description

About Fuss Free AC :

WE CONSIDER OUR TEAM TO BE A FUSS FREE FAMILY. A family company with a great reputation. We have competitive compensation for talented individuals. Fuss Free AC is looking for a Full Time Account Manager with 5+ years’ experience in HVAC, Dispatch, and Logistics to join the team and our growing company!

We Offer : Great pay based on experience : $20.00 to $23.00 per hour.

Job Responsibilities :

  • Create and prepare material estimates and cost estimates for the product or service of HVAC for the clients.
  • Email estimates to the client for approval and follow up on estimates for approval.
  • Make outbound calls to confirm approval of estimates to start and complete appointments.
  • Make sure all estimates are approved by clients and calls are scheduled by appropriate technicians; update clients as needed of technicians' ETA.
  • Maintain scheduled calls on the Dispatch board, making sure that all calls are scheduled by appropriate technicians and update customers as needed of technicians ETA.
  • Provide Fast, Friendly, and Fun customer service to both internal and external customers, vendors, and clients.
  • Communicate with clients and other departments via email, text message, and phone.
  • Answer incoming calls, emails, and text messages to close out calls for technicians and sales.
  • Manage clients’ concerns and work to resolve them efficiently and effectively.
  • Find solutions to problems.
  • Help with projects as needed.
  • Other assigned duties as directed by management.

Requirements :

  • Must stay on tasks, execute results and deliver results.
  • Highly Organized.
  • Quick Learner.
  • Able to multitask.
  • Able to think on your feet.
  • Excellent customer service skills.
  • Ability to communicate empathy.
  • Critical Thinking and Problem-solving.
  • Proven ability to process high volumes of work with great accuracy.
  • Proficient with computer programs (Office applications).
  • Microsoft Office applications : 5 years’ experience.
  • Excellent written and verbal communication skills.

    • Physical Requirements :

  • Must be able to sit for long periods of time.
  • Must be able to work Monday through Friday.

    • Qualifications :

  • High school diploma or Bachelor’s degree in business or finance (Preferred).
  • 5 + years’ experience in HVAC, Dispatch, and logistics.
  • Type a minimum of 55 WPM (Preferred).
  • Must speak, read, and write properly in English.
  • Must pass a background check and drug test.

    • http : / / www.fussfreeac.com

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