Senior Distribution Center Operations Manager

CVS Health Manager

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. CVS Health has invested in state-of-the-art technology, including a warehouse management system and pick-to-light systems. A high-performing manager may have opportunities to travel to other DCs to share or learn best practices. Six Sigma Green Belt certification is preferred, and CVS Health will support certification for qualified candidates.

Key Responsibilities :

• Lead with a data-first mindset; analyze operational metrics to drive decisions and improvements.
• Manage and make strategic decisions on a multi-million dollar P&L budget.
• Drive operational efficiencies through a lean environment.
• Develop and execute a CI roadmap with defined action plans for continuous improvement.
• Lead with a SQIDCP focus : Safety, Quality, Integrity, Delivery, Cost, and People.
• Influence and execute strategic initiatives that encourage innovation and systematic improvement.
• Build and implement processes and KPIs to support staffing models and operational efficiency.
• Manage cross-functional initiatives and delegate tasks effectively to meet production goals.
• Foster a culture of employee engagement, development, and retention.
• Partner with Store Operations, Opex, IQC, and other support teams to align operational goals.
• Approach operations with a customer-first mindset focused on store delivery and service excellence.
• Develop robust operational plans that yield measurable results and build performance metrics.
• Manage transportation vendors and ensure delivery performance against key metrics.
• Create and optimize delivery routes, cube utilization, and on-time delivery planning.
• Collaborate with Store Operations and routing teams to enhance delivery schedules and dispatch efficiency.
• Ensure compliance with vendor contracts and drive improvements in KPIs and cost savings.
• Plan, organize, schedule, forecast, and coordinate work to meet production schedules and service levels.
• Review and act on production, quality, and operational reports to ensure high service levels.
• Develop and implement strategies to enhance performance, service level, and cost-per-piece.
• Prepare and manage departmental budgets.
• Administer policies and procedures fairly and consistently.
• Promote safety and security awareness across all teams.
• Perform other duties as assigned by the Director.

Required Qualifications :

Preferred Qualifications :

Education :

Verifiable High School diploma or GED required.

We anticipate the application window for this opening will close on : 12 / 22 / 2025 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws. We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex / gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.