Warmline Peer Support Operator - Bilingual

Job Description

Job Description

Description :

JOB TITLE : Warmline Peer Support Operator- Bilingual

DEPT / LOCATION : REMOTE for the David Romprey Oregon Warmline

SUPERVISOR : Warmline Supervisor

FTE STATUS : .375FTE (15 hours per week) Shifts may include : Tues. 12pm-5pm, Sat. 11am-4pm, Sun. 12am-5am or 5am to 10am

EXEMPT / NON-EXEMPT expectation : non-exempt

PAY GRADE : B06 ($20.96 - $29.38 per hour, depending on experience)

• Additional Pay for Shift Differentials on Weekday nights and weekends! (This ranges from $1 to $2.50 per hour)

Apply Directly at https : / / ccswebsite.org / employment /

Our mission is to provide dynamic, progressive, and diverse supports to improve the well-being of our communities and we’re looking for motivated employees to help us continue our vision!

DESCRIPTION

The Warmline Peer Support Operator, under the limited supervision of the assigned Warmline Supervisor, and guidance of a Team Leader is to provide confidential, non-judgmental and non critical support to callers while practicing the principles of Intentional Peer Support (IPS).

SUPERVISION

Supervision Received

The Warmline Peer Support Operator works under the general direction of the assigned Warmline Supervisor. The Warmline Peer Support Operator will have assistance in most cases of a Shift Leader who will provide daily to weekly guidance. The assigned Warmline Supervisor will also conduct the yearly performance evaluations.

Supervision Exercised

The Warmline Peer Support Operator does not supervise anyone.

RESPONSIBILITIES

Requirements : QUALIFICATIONS

Education and / or Experience

Must identify as a person with lived experience of having big feelings and provide support to others through difficult times.

Certifications

Must possess a certificate for completion of the Core Training in Intentional Peer Support (IPS) and become registered with the Oregon Health Authority Traditional Health Worker registry as a Peer Support Specialist during the first 6 months of working for the Warmline.

Other Skills and Abilities

CRIMINAL BACKGROUND CHECKS

Must pass all criminal history check requirements as required by ORS 181.536-181.537 and in accordance with OAR 410-007-0200 through 410-007-0380.

In addition to a pre-employment background check, each employee, volunteer and contractor shall be checked on a monthly basis against the OIG and GSA exclusion lists, as well as other federal and state agency lists. If it is discovered that an employee, volunteer or contractor is excluded or sanctioned it will be the cause for immediate termination of employment, volunteering, or the termination of the contract.

PHYSICAL DEMANDS

While performing the essential duties of this job, the employee is regularly required to use office automation including computer and phone systems that require find manipulation, grasping, typing and reaching.

The employee is also regularly required to sit; talk and hear; use hands and fingers and handle or feel. The employee is occasionally required to stand; walk; reach with hands and arms; stoop; kneel and / or squat when adjusting equipment or retrieving supplies.

WORK ENVIRONMENT

Work is performed in the sponsored location provided by funding counties and as such the environment is not able to be predicted by CCS.

This position may be exposed to the everyday risks or discomforts which require normal safety precautions typical of such places in a sponsored location (i.e. moving mechanical parts, airborne particles, electrical shock, etc.).