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Senior Product Manager - Message Composition

Senior Product Manager - Message Composition

Braze Customer Engagement PlatformSan Francisco, California, United States
3 days ago
Job type
  • Full-time
Job description

At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.

We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.

To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute : Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.

Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.

If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.

WHAT YOU'LL DO

You will join a team responsible for the continued evolution of Braze’s messaging composition experience and infrastructure. This Senior PM owns the marketer and developer experience for content creation tools at Braze, ensuring the platform's core messaging frameworks are scalable, stable, and highly performant for all product teams. You will be responsible for leading discovery and delivery of best-in-class features designed around the needs of marketers, and play a major role in growing the composition experience product through its next growth phase. Braze operates at a massive scale, delivering trillions of messages per year across thousands of platforms and channels. Providing marketers with the best composition experience is a must. A successful candidate will be curious, strategic, organized, data-driven, creative, and customer-focused.

Key responsibilities :

  • Lead Framework Strategy : define the multi-quarter strategy and roadmap for core composition frameworks (Liquid, Beefree, Monaco), balancing new feature requests with long-term architectural health
  • Drive Internal Velocity : act as the internal PM champion for Engineering and Design, prioritizing investment in tools (Media Library, Content Blocks) that accelerate their ability to compose and deploy sophisticated messages across all channels
  • Shape the AI integration framework that powers content generation and composition, positioning the suite for next-generation agentic workflows
  • Own Framework Governance : manage the lifecycle of our core frameworks—driving key upgrades while keeping the system stable and scalable
  • Evolve Content Architecture : make Braze’s content building blocks more reusable and cohesive so teams can build advanced campaigns without extra engineering work
  • Measure What Matters : track metrics like framework adoption, speed gains, and friction reduction to show COMPI’s impact across PDE
  • Partner to Deliver : work closely with Product, Engineering, and Design leads to scope, prioritize, and execute on the composition infrastructure roadmap

WHO YOU ARE

  • An experienced builder with 5+ years of Product Management experience
  • You have a proactive, positive, can-do attitude. You consistently drive projects to successful completion, measure success, and proactively seek opportunities to enhance both processes and products
  • Deep understanding of web application architectures, content frameworks, and API ecosystems
  • Familiarity with composition frameworks (e.g., Liquid, Beefree, Monaco, or similar modular UI / content builders)
  • Working knowledge of Generative AI technologies - including LLMs, embeddings, content generation APIs, and integration patterns
  • Ability to partner effectively with engineering on system design and platform scalability decisions
  • Comfort defining success metrics, adoption KPIs, and driving outcome-based delivery
  • Bonus Qualifications :
  • Experience owning developer-facing tools, SDKs, or frameworks (e.g., APIs, internal component libraries, content management systems)

  • Ability to think abstractly and architecturally about content
  • Strong product sense for developer experience and internal tooling
  • For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $140,400 and $222,075 / year with an expected On Target Earnings (OTE) between $156,000 and $246,750 / year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers full- and part- time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company.

    #LI-Hybrid

    WHAT WE OFFER

    Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here . More details on benefits plans will be provided if you receive an offer of employment.

    From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as :

  • Competitive compensation that may include equity
  • Retirement and Employee Stock Purchase Plans
  • Flexible paid time off
  • Comprehensive benefit plans covering medical, dental, vision, life, and disability
  • Family services that include fertility benefits and equal paid parental leave
  • Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
  • A curated in-office employee experience, designed to foster community, team connections, and innovation
  • Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
  • Employee Resource Groups that provide supportive communities within Braze
  • Collaborative, transparent, and fun culture recognized as a Great Place to Work®
  • ABOUT BRAZE

    Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze allows any marketer to collect and take action on any amount of data from any source, so they can creatively engage with customers in real time, across channels from one platform. From cross-channel messaging and journey orchestration to Al-powered experimentation and optimization, Braze enables companies to build and maintain absolutely engaging relationships with their customers that foster growth and loyalty.

    Braze is proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore. In 2025, we were recognized as one of Built In’s Best Places to Work. In 2024, we were included in U.S. News & World Report’s Best Companies to Work For (Top 10%) and recognized in Great Place to Work’s Fortune Best Medium Workplaces, Fortune Best Workplaces in Technology, Fortune Best Workplaces for Parents, and Fortune Best Workplaces for Women.

    Additionally, we were featured in Great Place to Work UK’s Best Workplaces, Best Workplaces in Europe, Best Workplaces for Development, Best Workplaces for Wellbeing, Best Workplaces for Women, and Best Workplaces in Technology.

    You’ll find many of us at headquarters in New York City or around the world in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, Singapore, São Paulo, Seoul, Sydney and Tokyo – not to mention our employees in nearly 50 remote locations.

    BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER

    At Braze, we strive to create equitable growth and opportunities inside and outside the organization.

    Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you .

    We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.

    Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.

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    Senior Product Manager • San Francisco, California, United States

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