President & Chief Operating Officer

Overview

The National Association of Credit Management (NACM) is the nation’s leading advocate for business credit and financial management professionals. Founded over 125 years ago, NACM represents commercial credit professionals across a wide range of industries and organization sizes. The association and its affiliated organizations offer advocacy, professional certification, cutting-edge education, credit reporting and collection services, publications, and in-person networking events — all with a focus on promoting best practices and innovation in the field of commercial credit.

NACM operates within a federation model, supported by a national office in Columbia, Maryland and a strong network of 13 Affiliated Associations across the United States. It also includes 3 subsidiary entities : the NACM Service Corp, the NACM Realty Corp and the NACM Scholarship Foundation. There are also two membership associations : The Finance, Credit and International Business (FCIB) and the Credit & Financial Development Division (CFDD). The association is known for its flagship event, Credit Congress, and for its leadership in certification and education for commercial credit professionals.

POSITION OVERVIEW

The President and Chief Operating Officer (COO) of NACM is the senior-most staff leader of the association and is responsible for ensuring that NACM remains a dynamic, member-driven, and forward-looking organization. Reporting directly to the NACM Board of Directors, the President / COO is responsible for the strategic, operational, and financial leadership of the organization.

The President / COO will lead a team of 37 professionals and serve as a bridge between the Board of Directors, Affiliated Associations, members, and external stakeholders. The President / COO will represent NACM as the public face and voice of the organization, build alignment across diverse interests, and promote a culture of innovation and excellence.

Primary Responsibilities

Strategy & Leadership

• Implement NACM’s strategic vision and goals in alignment with its mission.
• Ensure the organization remains the market leader in commercial credit through comprehensive credit information, education, certification, and services.
• Monitor strategic position in the industry and recommend initiatives to strengthen NACM’s impact and visibility.

Governance & Board Relations

Operations & Staff Management

Financial Oversight & Risk Management

Affiliate & Member Engagement

Marketing, Communications, & Public Representation

Program Development & Oversight

Compliance & Governance

Candidate Requirements

Attributes & Personal Characteristics

Key Deliverables (Examples of Ongoing Tasks)

Compensation & Location

The expected salary range for this position is $180,000 to $210,000, commensurate with experience, qualifications, and demonstrated leadership capabilities. This role also includes performance-based bonus potential. NACM offers a comprehensive benefits package, including medical and dental insurance, group life insurance, short- and long-term disability coverage, a 401(k) plan, and paid time off (PTO).

This is a hybrid role that requires regular in-person presence at the Columbia, Maryland headquarters. National travel is also required, including attendance at Affiliate Annual Meetings and Fall Conferences.

Search Process

The search for NACM’s next President and Chief Operating Officer is being conducted by Tuft & Associates.

Interested candidates should submit a cover letter and resume by November 14 to :

Catherine Babjak, MNM, cbabjak@tuftassoc.com

For confidential inquiries, nominations, or referrals, please contact :

Dan Borschke, MA, FASAE, CAE, dborschke@tuftassoc.com

Anticipated Timeline

#J-18808-Ljbffr