Implementation Specialist

Job Description

Job Description

ABOUT COASTAL

At Coastal Payroll Services, we're more than payroll. Coastal is a leading provider of human capital management services headquartered in Southern California that supports thousands of clients in California and nationwide. Driven by human connection, we believe in putting people first and have grown a team that genuinely cares about our clients. We promote a workplace that is fast-paced, fun, and creative. Coastal has proudly earned recognition from leading publications for several consecutive years, including the San Diego Business Journal, Inc. 5000, and Fortune, landing on lists celebrating best places to work and fastest growing private companies. The primary goal of our award-winning team is to have a positive impact on the lives of the clients we are honored to serve. We want our values to shine through every interaction, all conversations, and in every service we provide. We continue to find ways to do more and be better because our clients deserve it.

All team members, wherever they start, have access to our leadership team, which is focused on their success. Through regular one-on-one check-ins and team huddles, we define clear professional goals and strive to meet them together and individually. Coastal nurtures growth for those willing to put in the work. If you're passionate about values, eager to impact the community, and ready to grow personally and professionally you'll be right at home.

Coastal Payroll is currently looking to hire an Implementation Specialist to join our Implementation team to assist in the implementation of new client data into our software. The specialist assists new clients with their transition to our payroll service. This is a dynamic role which requires interaction with our internal sales and operations teams, as well as providing high-level customer service and training to our clients.

WHAT YOU'LL DO

• Setup of new clients in payroll, human resources, and time and attendance systems
• Verify accuracy of all client and employee data entered prior to going live
• Communicate timelines to client and internal sales and operations teams
• Perform new client training
• Communicate with clients on a regular basis to answer questions related to use of web-based payroll, human resources, and time and attendance systems

WHAT YOU'LL BRING

WHAT WE OFFER

Coastal Payroll Services, Inc. is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.