Job Description
Job Description
TITLE OF IMMEDIATE SUPERVISOR : Health and Wellbeing Director
DEPARTMENT : Resident Care
STATUS : Non-Exempt / Hourly
SUMMARY
The Clinical Coordinator assists the Health and Wellbeing Director with administration and organization of the resident care department. Responsibilities include resident care transitions, clinical protocols, quality assurance, regulatory compliance and oversight of staff scheduling. The Clinical Coordinator ensures that policies and procedures established by Orchard are implemented and maintained consistently.
QUALIFICATIONS AND EDUCATION REQUIREMENTS
- High school diploma or GED
- Completion of a Professional Nursing Program and licensed to practice as a registered or licensed nurse is preferred or successful completion of a state approved nursing assistant training program and a state approved trained medication assistant program
- Current, active certification on the Georgia Nursing Assistant Registry and current certification in medication administration
- Must successfully clear a background check, TB skin test or x-ray, and health screening
- Current CPR certification
- Must have a valid driver's license
- Current certificate of training for successful completion of the five (5) hour initial fire safety training provided by the Rules and Regulations of the Georgia Safety Fire Commissioner
PRINCIPLE DUTIES AND RESPONSIBILITIES
Assists the Health and Wellbeing Director with administration and organization of the resident care departmentCoordinates and supports Health and Wellbeing Director with Personalized Service Plans and family care meetingsLiaison between the community and residents, families, medical professionals, pharmacy, and vendors regarding resident care matters- Refers matters outside of the scope of position to the Health and Wellbeing DirectorManages Family Help Line for resident families' direct access to the Resident Care DepartmentEnsures proper follow through and documentation for residents with a change in care needsMaintains wellness files according to Orchard policy, federal and state guidelinesReports to Health and Wellbeing Director to identify, review, discuss potential changes in service / medication levelsManages and coordinates resident care appointmentsInforms the Health and Wellbeing Director of any changes in medication or service level that may result in a higher tier level or potential move-outEnsures weights and vital signs are obtained monthly for each resident prior to completion of monthly wellness visitContacts resident's attending physician when necessary and or upon family requestMaintains wellness supplies for the community daily needs and emergency kitsOversees the monitoring of each resident's medication and treatment profile to ensure each medication and treatment is administered as ordered and documented accuratelyMonitors the Medication Room, med charts, treatment carts for neatness, cleanliness, availability of medications and expired medicationsOversees nurse and care staffing scheduling are in accordance with the operational and budgetary guidelinesSupports Health and Wellbeing Director with interviewing and onboarding new nurses, community supervisors, Certified Medication Assistants and Resident AssistantsSupports in the facilitation of ongoing trainings and skills competencies of resident care staffActively participates in risk management programsBalances team and individual responsibilities, exhibiting objectivity and openness to others' viewsContributes to building a positive team spiritIdentifies and resolves problems in a timely manner, gathering and analyzing information to develop alternative solutions both independently and with groupsManages challenging and / or emotional resident(s), family member(s), and employee situations, responding promptly to their request for service and assistance, while soliciting feedback to improve service insuring that commitments are metFocuses on solving conflict and not blamingListens to others without interrupting and keeps emotions under control- Remains open to others' ideas and tries new thingsAt times, provides assistance with assigned personal care tasks that meet resident physical and emotional personal needs consistent with the Orchard philosophyAt times, administers prescribed medication as ordered by a physician to residents and maintain related medical records under the supervision of the RNCOMPETENCIES
Works with integrity; upholds organizational valuesMust be able to work independently and have strong written and verbal communication skillsAbility to read and interpret documents such as safety rules, operating procedures, policies and employee manualsAbility to write reports and correspondenceAbility to speak effectively in front of othersAbility to solve practical problems and deal with a variety of variables in situationsHigh level of interpersonal skills to handle sensitive and confidential situations and documentation, and interaction with residents' families and families experiencing lossAttention to detail to ensure accuracyDemonstrates and knowledgeable of the Six (6) Rights of Medication Pass ("Right" resident, medication, dosage, time, route, right to refuse)ORCHARD EXPECTATIONS :
Adheres to all Orchard policies and proceduresMaintains absolute confidentiality of all information pertaining to residents, families, and staff and adhere to all HIPAA rulesDisplays a positive and professional image and attitude in all relationships with residents, families, peers and in the community- Outlined in detail in the employee handbook.Maintains positive communication and team collaborationServes as an ambassador for Orchard at all timesDemonstrates ongoing responsibility for self-educationMaintains resident and personal safety regarding occupational health and safetyAttends regularly scheduled department meetingsResponsible for maintaining all continuing education and training requirements for positionAttends and participates in onsite training and continuing education as requiredParticipates in safety program, as requestedCooperates to investigate employee injuriesPromotes and supports safety awareness and implements safety operationsEncourages staff to make suggestions on safety practicesParticipates in orientation of new employeesParticipates in volunteer orientations, training and education as requestedRemains updated and communicates state regulation changes to all associatesEnsures compliance with all state and federal regulations (i.e. OSHA)Participates in the risk management programsDemonstrates the ability to be innovative and creative and have patience, high energy and resourcefulness in problem solvingAssists as requested by the Executive Director in a dining room during resident meal times to ensure residents have a positive experienceMust always be accessible either by phone or email- Voice messages and emails are responded to within 24 hoursParticipates in the Manager on Duty (MOD) call rotation as requested by the Executive Director or Health and Wellbeing DirectorAbility to work evenings, weekends and flexible hours when necessary to meet the needs of our residentsFollows Professional Dress Code policies as outlined in the employee handbook for community and department specific standardsAdheres to Orchard's No Cell Phone policy as outlined in the employee handbook at all timesPerform other related duties as assignedORCHARD STANDARDS
All employees are expected to uphold the Orchard F-A-M-I-L-Y mission and vision.
Love, Joy, Peace, Patience, Kindness, Gentleness, and Self-Control
These are the fruits of the spirit you can expect from the Orchard F-A-M-I-L-Y values and best practices.
F-A-M-I-L-Y
First Impressions
All are welcomed with an authentic and inviting experience into the beautiful, well organized, and relaxing home we share.
Accountability and Integrity
We value the ability of our team to be reliable, personally responsible, and to honor their commitment to residents, families, leadership and one another. Accountability involves a process of seeing the need, owning the next step, and staying solution focused.
Meaningful Moments
When it comes to creating a life worth living, each person has unique and individual needs. We are dedicated to creating purpose and wellbeing through connection with our team, local affiliates and organizations, and previous community relationships whenever possible.
Information and Communication
We believe knowledge is power and communication is the lifeline to effective collaboration.
Learning and Leading
Curiosity, willingness, and personal action create the professional path to achieving the orchard FAMILY of excellence.
Yes "we can" Attitude
With a can-do character we are committed to creative solution focused problem solving.
ADA Requirements (essential functions)
Physical Requirements
Lifting
More than 25 lbs, routinely
More than 50 lbs, occasionally
Transfer
150 lb. or greater resident weight
Sitting
1 - 3 hours / day
Standing
4 - 5 hour / day
Walking
2 - 4 hours / day
Bend, stoop, squat, and / or twist
Repeatedly throughout day
Climbing stairs
Repeatedly throughout day
Reaching
0.5 hour / day arms shoulder level
Use of telephone
3 - 4 hours / day
Working under pressure
3 4 hours / day
Working rapidly for long periods
2 - 3 hours / day
Use of keyboard / computer, printer, fax, copier
4 5 hours / day
Position requires close work; finger dexterity; adequate hearing and vision (with or without correction).
May occasionally work longer than 8 hours / day.
Cognitive or Mental Requirements
The following cognitive or mental requirements are necessary on a daily basis :
Critical thinkingReadingWritingMathematicsDrawing conclusions from written or computer-generated materialsAnalyzing data or report informationCreating methodologies for accomplishing a goalConducting researchImplementing recommendations by coordinating persons and / or other resourcesDeveloping plans, procedures, goals, strategies, or processesClear verbal articulation of the English languageWorking Environment
IndoorsPossible exposure to communicable diseasesSkin contact with solvents or other chemicals such as alcohol, acetone, detergents, bleach, and latex glovesExposure to medical equipment with the risk of lacerations or puncturesThis job description is only a summary and is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required by the employee. This document is subject to change at any time.