Senior Director of Epic Clinical Applications

Position Title

Senior Director of Epic Clinical Applications

Overview

The Senior Director Epic Clinical Applications is responsible for the successful support and maintenance of enterprise-wide clinical systems. The Senior Director is responsible for the implementation and design of Enterprise Solutions for Workflows at VHC Health. This includes Clinical Applications, Departmental Applications, Ambulatory Applications, and ensuring associated training. The Senior Director reports directly to the CIO and directs the work of the project leadership and staff in their respective applications / departments. The Senior Director maintains the scope and work plan and ensures that all assigned milestones and deliverables are on time and budget. The Senior Director is tasked with the internal communication of project strategies, high level deliverables, plans, and schedules. Ensures all outcomes and deliverables meet organizational goals, objectives and quality standards. This position has the opportunity to work with Physician Leadership, Nursing Leadership, and other clinical departments to create a vision for clinical systems improvement, work with the IS Division to define a strategy for delivery, develop action plans, and follow through with execution, delivering high value clinical solutions throughout the organization.

Responsibilities

• As a resource, provide leadership in the field, recruit and hire their own clinical, nursing, medical, technical, and educational staff, and work closely with the CIO, CMIO, Chief Nursing Officer (CNO), Associate Vice Presidents (AVP’s), Patient Care Directors, and Ambulatory Clinic Directors at VHC Health.
• Develop and oversee implementation and ongoing maintenance of clinical applications (including EPIC), resolving issues in a timely fashion and ensuring the technology and educational support meets clinical and business requirements.
• Implement appropriate service delivery models for core application functions where the IS organization is a trusted adviser in defining, delivering, and improving services for the enterprise and its customers.
• Ensure the development and implementation of standards and policies for evaluation, implementation, development and management across VHC Health and associated ambulatory practices.
• Work with the CIO to develop budgets and the expenditures for information services related to applications, including operating and capital budget development in partnership with other IS leaders and customers.
• Escalate critical issues, problems or delays in production, projects or any other issues that have an impact on the customer.
• Articulate the vision for clinical workflow to ensure success in implementing technology that benefits patient care.
• Partner with Information Technology, nursing, medical and operational leaders to define and lead informatics initiatives in inpatient and outpatient clinical areas.
• Take the lead for the IT department in assessing new technological opportunities that impact / improve care delivery, enhance patient safety and workflow efficiency.
• Lead project governance and executive teams and work closely with Standing Teams, Committees, and Councils of the various clinical departments and physicians to set the clinical system vision and priorities for clinical process redesign and technology implementation, focusing on maximizing EPIC.
• Continue to manage the ongoing EPIC implementation and support as well as other clinical applications.
• Work with Physicians and Nursing leadership to create a vision for the use of technology to improve care delivery, develop strategy for optimizing, develop action plans, and follow through with execution, delivering high value clinical solutions throughout the organization.
• Deliver improvements in organizational performance through enhancements to clinical processes and supporting technologies by defining needs and establishing priorities with the clinical leadership team, then developing action plans and following through with execution in coordination with the IS Division.

Qualifications

Additional Job Description

Candidates must be based in the DMV area (D.C., Maryland, or Virginia) or be willing to relocate before the start of employment. This position is on-site.

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