Senior Director, Cedar Hill Services

Senior Director, Cedar Hill Services

The Senior Director (SD) works directly with the Chief Operating Officer along with the Department Chairs and Executive Directors to achieve operational and financial goals in support of the academic and clinical mission at Cedar Hill. The SD is responsible for working collaboratively across internal and external teams to deploy rationale and contemporary models of care to meet budgetary goals, exceptional levels of patient service and financial sustainability. The SD is responsible for developing strong relationships with physicians, leadership, and management in support of the team, and as an organizational contributor.

• Accountable and responsible for the management of the day-to-day operations including planning and strategy meetings with the Department Chairs and / or Division Director, Executive leadership team, Quality Department, and other senior leaders.
• Functions as primary administrative contact and leader.
• Works collaboratively with clinical departments, finance, and c-suite to develop operational budgets and works proactively to understand variances while developing and implementing corrective action plans.
• Establishes clear goals, objectives, and plans to achieve required growth goals with respect to primary care and subspecialties including the identification of sites, launch, and scaling of these practices.
• Partners with key departments or divisions to understand performance gaps, develops action plans, and acts as a catalyst to help physician and administrative leaders accelerate key initiatives and monitor outcomes.
• Supports the goal of improving the overall financial success of the organization and exercises sound judgment and discretion in decision-making that impacts financial goals.
• Possesses deep operational and financial expertise, and applies knowledge to help elevate overall departmental performance.
• Proactively monitors key operational as well as financial indicators, and partners with key physician and administrative leaders to drive the necessary levels of engagement.
• Develops deep understanding of funds flow, external agreements, and other contractual relationships in order to help navigate reconciliation activities, renegotiations, and program management.
• Partners with Inpatient and Ambulatory teams at Cedar Hill to achieve operational deadlines.
• Works effectively with external vendors to maintain service excellence and develop effective partnerships.
• Maintains visibility within the department and organization, facilitating or participating in key leadership meetings, conducting clinical service rounds, and solicits input through appropriate staff and patient forums.
• Serves as a role model and motivator, thereby enabling staff to achieve high levels of performance.
• Builds and maintains positive employee relationships and driving employee engagement while leading the operations team in successful execution of goals.
• Works collaboratively with colleagues and others within the organization to implement organizational wide initiatives with the goal of standardizing processes and reducing variation across the practice.
• Establishes clear organizational and operating models to appropriately align span of control, key responsibilities, and role clarity.
• Fosters a culture of collaboration and models the ICARE (i.e. Innovation, Collaboration, Respect, Accountability, and Excellence) values.
• Other duties as assigned

Qualifications

About GW MFA

MFA physicians provide comprehensive patient care, offering one practice for the whole person with 52 medical and surgical specialties. As members of the GW School of Medicine and Health Sciences faculty, MFA providers are teachers and mentors for medical students, residents, fellows, and researchers preserving the rich tradition of academics, research, and healing. In addition to maintaining a closely integrated alliance with The George Washington University and The George Washington University Hospital (GWUH) which is separately owned and operated by Universal Health Services (UHS), the GW MFA has active referring relationships with 12 area hospitals.

The GW MFA's leading healthcare presence in the DC metro region is complemented by a network of community-based practices in DC, Maryland, and Virginia. Given its geographic location in central NW Washington, DC, and proximity to more than 175 resident embassies, the MFA continues to evolve its international clinical outreach.

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