Transportation Investigator Senior - Kanawha County

Transportation Investigator Senior

The Transportation Investigator Senior position is part of the Investigations and Compliance Unit of the West Virginia Division of Motor Vehicles and reports to the Division Director, Division Manager, or other designated executive staff. This role involves conducting advanced investigations to gather evidence of reported fraud or violations of state agency rules and laws, as well as handling claims for damages involving a state agency. The job requires interactions with the public, insurance representatives, lawyers, and law enforcement, and the employee must use independent judgment to interpret policies and guidelines. The position may also require being on-call during non-business hours, involving diverse duties and processes. Performs related work as required.

Pay Grade 16 T0365N

Typical Duties and Responsibilities

Coordinates and directs the work of subordinate investigators and administrative staff within the Division. Trains subordinate investigators and administrative staff in methods, procedures, and policies of the Division. Analyzes and evaluates information gathered through investigative techniques to determine source reliability, content validity, and potential truthfulness; develops investigative leads and links; distinguishes patterns, trends and associations; develops potential evidence. Explains the statutes, rules and regulations to the parties in violation. Conducts investigations regarding claims made against the State and testifies in the judicial and quasi-judicial forums. Conducts investigations regarding claims of fraud, employment complaints, damage to state property, and / or on call 24 / 7 for emergency callouts involving serious accidents, road closures, highway safety / damage, construction zone incidents, hazardous spills, and other incidents deemed necessary by the Transportation Management. Keeps records and makes oral and / or written reports of all investigations. Locates witnesses and obtains facts and evidence needed by attorneys in litigation of cases. Conducts legal research and locates the section of applicable federal and / or state law, rule or policy relevant to the complaint under investigation. Interviews subjects of investigation, complainants, and witnesses using prescribed procedures. Reviews reports drafted by subordinates. Plans and organizes how investigations will be conducted. Performs internal audits / investigations to determine misuse of time, funds, and / or equipment. May investigate claims against the state; prepare reports and evidence for legal proceedings. Established rules, regulations and procedures will be used to solve a variety of routine problems and answer a variety of standard questions. Availability of an automobile may be required. Travel may be required; therefore, a valid driver's license is required.

Skills and Knowledge

Ability to lead subordinate investigators and administrative personnel in their assigned duties. Knowledge of established and effective methods of investigation. Knowledge of criminal justice system and legal terminology. Knowledge of accident reconstruction, investigation and police work experience. Knowledge of broad principles and application of law, evidence, pleadings, and judicial procedures in West Virginia. Knowledge of judicial and quasi-judicial procedures. Knowledge of legal citations. Ability to analyze facts, evidence, and legal instruments. Ability to gather and interpret statutory and regulatory provisions and present findings in a logical and persuasive written form. Ability to establish and maintain effective working relationships with other agencies, other WVDOT / DOH divisions, the public, and the federal government. Ability to communicate effectively and express conclusions and arguments clearly and logically both orally and in writing. Work is generally administrative, requiring knowledge pertinent to related education and experience. Ability to ascertain facts by personal contact, observation and examination of records. Ability to interview those involved in investigations. Ability to determine the most effective way to conduct an investigation. Ability to demonstrate discretion. Ability to mentor, develop, and train subordinate investigators and administrative staff. Accident reconstruction, investigation, and policework experience may be required.

Minimum Requirements

Required Training / Education Bachelor's degree from a regionally accredited college or university. Substitution : Full-time or the equivalent part-time paid experience in governmental investigations, law enforcement or investigative work related to corporate or insurance fraud may be substituted on a year-to-year basis for required training / education.

Required Experience Four (4) years of full-time or equivalent part-time paid experience in governmental investigations, law enforcement or investigative work related to corporate or insurance fraud. No Substitutions.