Administrative Assistant

Operations Project Coordinator

JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Title: Project Coordinator

Vertical: Multi-Site

As a Project & Development Services (PDS) Operations Project Coordinator at JLL, you will play a crucial role in supporting a development and construction program as part of the Project Management Operations (PMO) team with administrative tasks. The PMO team is dedicated to enhancing operational efficiency, providing support to JLL and the client, and delivering superior results in a timely manner. Your strong organizational skills with attention to detail is essential to drive results and will be instrumental in supporting your team to deliver innovative, industry-changing projects.

What This Job Involves:

• Empower project success through thoughtful digital platform management
• Welcome and connect new team members and valued vendor partners
• Enhance communication through meeting facilitation and documentation
• Monitor project health by tracking key performance indicators and illuminating potential challenges
• Champion technical solutions by managing support requests and ensuring seamless system access
• Collaboration with various stakeholders, including clients, contractors, and vendors, to ensure effective communication and seamless execution of project activities
• You will be an integral part of our team, collectively shaping a brighter way for our clients, ourselves, and our fellow employees
• You will be empowered to thrive, as we believe the most effective teams are built when everyone has the opportunity to contribute and succeed
• You will have the chance to work in a culture of collaboration, both locally and across the globe, setting JLL apart as a leader in the industry
• We embrace innovative ways of working and provide various opportunities for you to strengthen and advance your career, always prioritizing your growth and development
• Additionally, we highly value your well-being and champion inclusivity and a sense of belonging, fostering a supportive and inspiring work environment

Responsibilities:

• Responsible for project setup and maintenance across various platforms including Smartsheet, PlanGrid, and TRIRIGA
• Manage the addition of new team members and vendor contacts to various platforms such as Smartsheet, PlanGrid, TRIRIGA, and SharePoint
• Coordinate and oversee ordering of site surveys and water tests for all projects
• Facilitate onboarding and training for new team members on program platforms, processes, and tools
• Contribute to resource allocation by maintaining accurate resource availability data and reports
• Effectively communicate program updates and process changes through email and Microsoft Teams
• Maintain and promptly update the program's vendor contact list
• Submit and track support tickets across various platforms, ensuring timely resolution of technical issues and system access requirements for the team
• Contribute to the development and maintenance of program documentation, including fillable PDFs, reports, and Smartsheet dashboards
• Create, maintain, and update Smartsheet reports for team members and leadership
• Support the tracking of program key performance indicators (KPIs), milestones, and deliverables, while proactively identifying and escalating potential issues or risks to leadership
• Organize meetings, prepare agendas, take notes, and follow-up on action items
• Upload final project photos to the client's designated database upon project completion
• Assist with managing a diverse portfolio of numerous projects across various stages and complexities
• Provide comprehensive support to the PMO team in addressing inquiries, requests, and special initiatives
• This list provides an overview of key responsibilities; however, additional duties may be required as the position evolves

Required Qualifications:

• Bachelor's degree from an accredited institution preferred
• 2+ years of relevant experience in project or program management and data tracking
• Attention to detail and analytical mindset, with the ability to identify and resolve issues proactively
• Comfortable with short deadlines and driving results in fast-paced environments
• Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines effectively
• Adept at leveraging technology and enthusiastic about learning new systems
• Results-driven problem solver, capable of identifying and delivering strategic solutions for clients
• Excellent team player with strong collaborative skills and the ability to interact with executive level internal & external clients
• Proactive and professional communicator across multiple channels, including Microsoft Teams, email, phone, and in-person
• Proficiency with Microsoft Office products

Preferred Qualifications:

• Experience working with cross-functional teams in a multinational environment
• Strong problem-solving skills and the ability to think creatively to overcome challenges
• A positive attitude and a passion for continuous learning and professional growth
• Experience with Smartsheet, SharePoint, TRIRIGA and/or PlanGrid is a plus

Join our team at JLL and embark on an inspiring, innovative, and optimistic journey toward success! Apply now and be part of a bright future.

Location: On-site Atlanta, GA

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays

Accepting applications on an ongoing basis until candidate identified.