Front Desk Representative

Job Description

Job Description

The Tropical Sundial Beach Resort & Spa is currently seeking a Front Desk Representative . The ideal candidate for this position must have flexible availability. Excellent customer service skills are mandatory and applicants must have the desire to satisfy others in a fast-paced environment. Candidates must display good judgement, follow directions thoroughly and work with minimal supervision.

Primary Responsibilities :

• Efficiently registers and check-out to all guests.
• Follows proper billing and cash handling procedures.
• Displays high level competency in the property management systems.
• Interacts with guests in a manner that is professional, ethical, and customer service driven.
• Follows the proper work environment procedures.
• Provides professional and thorough communication (via email, property management system or verbal) to ensure guest satisfaction.
• Provides excellent concierge services to guests by having a high level of knowledge of dining and recreational opportunities in the surrounding areas.
• Answers all phones in a professional and courteous manner.
• Other duties as assigned by Management.

Required Skills :

Our compensation package includes PTO, Medical, Dental, Vision, Life insurance, Tuition Reimbursement, 401k with company match, dining and travel discounts and paid tolls for Sanibel & Cape Coral!

The Sundial Beach Resort & Spa is managed by Columbus Hospitality Management , a company committed to providing quality service and memorable guest experiences in a positive and welcoming work environment. We are focused on supporting the needs of our team through our commitment to the family / work life balance and by providing development opportunities.

We are proud to be a Drug Free Workplace / EOE. All applicants will be required to submit to a background check prior to employment.