Home Dialysis Operations Assistant (Bilingual in Spanish required)

Description

At Dialyze Direct, our mission is to improve patients' lives through gentler, more frequent dialysis care. Our ideal Home Dialysis Operations Assistant supports the services of the team members to provide a smooth operating and efficient department. If you thrive in an environment that values quick thinking, independence, and problem-solving, Dialyze Direct may be the place for you. Find out what it means to Dare to Care Differently!

Key Responsibilities :

• Provide bilingual communication and support to patients and staff. (In Spanish)
• Maintain an in-office presence to assist with daily operations and patient's needs.
• Conduct weekly or bi-weekly patient check-ins to monitor progress and address concerns.
• Enter, update, and maintain records and data in Word, Excel and clinical systems.
• Coordinate and manage patient supply orders and inventory.
• Assess and route non-medical issues to appropriate personnel.
• Oversee printing, mailing and maintenance of lab labels.
• Scan, upload and organize documentation in patient records.
• Support patient onboarding and staff orientation.
• Assist with monthly physician clinic visit coordination.
• Prepare and distribute Plan of Care (POC) meeting invitations and materials.
• Answer and triage calls, take messages, and maintain team calendars.
• Complete monthly billing, inventory, and regulatory reports.
• Sort and distribute mail; order and maintain supplies.
• Greet visitors and patients and provide general administrative support to team members.
• Support business goals and perform related duties as assigned.

Requirements :

Benefits :

Depending on your job status, you may be eligible for the following benefits :

Compensation :

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