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VITUS Search Group
Claims Quality Specialist Lead - Seattle WAVITUS Search Group • Seattle, WA, US
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Claims Quality Specialist Lead - Seattle WA

Claims Quality Specialist Lead - Seattle WA

VITUS Search Group • Seattle, WA, US
30+ days ago
Salary
$110,000.00 yearly
Job type
  • Permanent
  • Quick Apply
Job description

Claims Quality Specialist Lead



Location: Seattle, WA (Hybrid – 3 days in office)

Salary: Up to $110,000 per year (based on experience)



We are seeking an experienced Claims Quality Specialist Lead to join our growing team in the Seattle area. This hybrid role is ideal for a seasoned General Liability claims professional who excels in quality assurance, auditing, and mentoring claims staff.



Key Responsibilities
  • Lead and perform quality audits of General Liability claim files, with a strong focus on bodily injury and premises liability
  • Evaluate claim handling for compliance with internal standards, best practices, and regulatory requirements
  • Identify trends, gaps, and training opportunities to improve overall claim quality
  • Provide clear, constructive feedback to claims handlers and leadership
  • Partner with claims management to drive continuous improvement and consistency in claim handling
  • Serve as a subject-matter expert on what constitutes a high-quality, well-documented claim file



Required Qualifications
  • Strong experience handling General Liability claims, specifically bodily injury and premises liability
  • Solid understanding of end-to-end GL claim handling and best practices
  • Demonstrated ability to assess and articulate claim quality and file documentation standards
  • Excellent analytical, communication, and organizational skills



Preferred Qualifications
  • Prior experience as a GL Claims Lead, Supervisor, or Quality Specialist
  • Claims auditing or quality assurance experience (highly preferred)
  • Experience coaching or mentoring claims professionals



Why Join Us
  • Competitive compensation up to $110k/year
  • Hybrid work model (3 days in-office)
  • Opportunity to influence claim quality and best practices at a leadership level
  • Collaborative, professional work environment with room for growth
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Claims Quality Specialist Lead - Seattle WA • Seattle, WA, US

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