Community Liaison II (Bilingual : English / Spanish)

VITRA Health is hiring, and we believe that our team is the key to our success. That is why we are looking for a Community Liaison II (Sales) to join our team. This position will be in Somerville and its surrounding areas of Medford, Everett, Chelsea, and Boston. If you're a passionate, caring, motivated professional who is looking to make a difference in your community, we encourage you to apply today!

VITRA Health understands that most caregivers face tremendous financial and emotional challenges, often without compensation or support for their selfless efforts. That's why, at VITRA, we provide comprehensive assistance to caregivers with financial support, a customized care plan, community resources, and caring teams of nurses and case managers.

Job Overview :

The Community Liaison is an experienced, energetic, and motivated individual whose goal is to ensure qualified client's access to VITRA Health's various programs through building relationships with referral sources. Such as Community Agencies, Insurance Companies, Mental Health Facilities, Discharge Planners, Social workers, and Healthcare decision-makers. The Community Liaison works in collaboration with the Intake team and the Business Development team to achieve targeted referral goals. This position also collaborates with local community agencies to provide educational and cultural events to promote VITRA Health to the community at large.

This role is a full-time role at 40 hours per week with a base salary and commission.

Essential Functions :

Enroll eligible members in our various programs that are available to individuals who are insurance eligible.

Develop relationships with prospective clients by hosting and / or attending events to reach business goals.

Ability to hit safety net and / or quota requirements within 90 days of start date.

Generate and follow-up with business development leads.

Build relationships with healthcare providers, Rehabilitation facilities, Community Health Centers, Community-based organizations, public & private housing communities, etc.

Develop key relationships with residential and other community-based organizations.

Provide translation services for our current and prospective clients.

Establish weekly, monthly, and quarterly in-field community outreach plans to build awareness, identify new strategies, and generate membership growth while meeting or exceeding benchmarks.

Providing data analytics of current sales and marketing efforts.

Participate in planning and implementation of outreach strategies and programs.

Leverage existing contacts and current partnerships.

Assist in development, implementation, relationship establishment, vertical integration and outreach of new programs.

Meeting monthly qualified referral goals within the assigned territory.

Help prospective and current residents with government assistance processes.

Assist in recruiting caregivers in your local region.

100% compliance with completion of all required certifications, licensing, continued education, policy acknowledgement and work plan documents within dates of completion requirements.

Hitting and surpassing monthly obtainable goals consistently by traveling to residential buildings, networking events, fairs, primary care practices, facilities and other marketing events to promote the exquisite care that Vitra Health provides.

Conducting on-site visits with prospective and current clients.

Updating intake and CRM software as needed.

Attend status and strategy meetings as required.

Serve as a brand ambassador for Vitra reflecting our vision, mission, and values.

Show a genuine interest and compassion for the communities we serve and commitment to the diversity of our clients and team members.

Mentors and supports team members.

Other duties, responsibilities and opportunities as needed.

Education, Experience, and Licensure Requirements :

Willingness to travel within assigned region required.

Valid driver's license and reliable transportation required.

Fluency in both English and second language strongly preferred.

Minimum 3 years in sales with a proven success track record and relevant established professional relationships.

Able to work independently and in the field.

Experience utilizing technology including Google Suite, Microsoft Suite, HubSpot and Salesforce preferred.

Must be willing to work some nights and weekends.

Previous experience in health care preferred.

High School Diploma required.

Case management, behavioral health, social services and / or community health worker experience preferred.

Strong communication, documentation, and organizational skills are required.

Must be solution oriented and be able to multitask.

CPR Certification.

Physical and Environmental Demands :

Works in a clean, well-lit environment with fluctuating temperatures in close proximity to others.

Requires substantial periods of repetitive work utilizing a computer, monitor, keyboard, and mouse.

Requires lifting and carrying equipment and supplies weighing up to 35 pounds; require pushing and pulling equipment and supplies weighing up to 35 pounds; require walking and standing; requires frequent sitting more than 75% of the workday; requires the ability to navigate stairs; requires visual acuity and manual dexterity to operate equipment.

Perks and Benefits :

Health Insurance with a 75% employer contribution.

Dental and Vision Benefits.

Supplemental Benefits

Life, Accident, Critical Illness and Disability Insurance.

401K with a company match.

Accrued Paid-Time-Off.

ADP LifeMart Corporate Discounts

Competitive Pay Rates.

Wellness Benefits.

Tuition Reimbursement.

Supportive team structure and company culture with a focus on work / life balance.

VITRA Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Apply now!

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